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Old 21 Jan 25, 09:31 PM  
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borntoshop
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Originally Posted by Libby29 View Post
Had a nightmare of a time with “many pets.” Wouldn’t pay out and kept making excuses. In the end the ombudsman went in my favour and they had to pay out, I would never go with them again. Awful experience from start to finish with them.

We had trouble getting them to pay for an amputated tail. They delayed paying but they had no reason to. Then renewal was £3800.
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