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Tickets Theme Park Ticket questions and advice |
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26 Feb 21, 01:32 PM |
#21
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Gone all Goofy
- DIBB Advertiser -
Join Date: Jun 08
Location: London
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Hi Christine,
I'm sorry you haven't had a reply to your email. We are incredibly busy at the moment but frustratingly, we also have a problem with our email system. Unfortunately, if a customer has not heard from us and they chase us for a response and send a second email, it puts both the first and second email to the bottom of the queue again. We have complained about this to our system provider and we are waiting on a fix, but that may be why you have not heard back. I am sorry. If you send the email to me (chris@attractiontickets.com) I will make sure it gets looked at. Also, we will fix the Dibb code so it also works for Euros. Thanks, Chris |
26 Feb 21, 01:39 PM |
#22
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Very Serious Dibber
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All sorted now thanks Chris Sarah got in touch & has sorted the refund Thanks!
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Christine |
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26 Feb 21, 04:46 PM |
#23
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Gone all Goofy
- DIBB Advertiser -
Join Date: Jun 08
Location: London
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That's good to know. Also just to say that ATDIBB10 should also now work for Euro transactions as well as sterling.
Thanks, Chris AttractionTickets.com |
27 Feb 21, 12:31 PM |
#24
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Imagineer
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Not sure if anyone else has asked attraction tickets but IF Disney later release a 21 day Disney ticket would they allow us to swap a booked and paid for 14 day ticket if we pay the difference between the two?
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Orlando Villas/cruises 2001-2013, DLP Newport Bay Compass Club Feb 2017 October 2018 - 22 nts, Beach Club & Dibb villasTrip report *Completed* July 2020 and August 2021 - cancelled by Covid! August 2021 - Anthem of the seas UK mini cruise Trip report *completed* Vegas/LA Aug 22 - Trip Report In Progress |
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11 Apr 21, 09:44 PM |
#25
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Earning More Ears
Join Date: Apr 21
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Discount
I have just ordered our tickets. The discount code gave me the £10 off and I paid in full but my order shows that I now owe the £40. Will they automatically sort this out tomorrow when they open and see my order or should I contact them?
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12 Apr 21, 09:28 AM |
#26
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VIP Dibber
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I emailed them for a similar issue and they sorted it out fairly quickly.
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9 May 21, 03:07 PM |
#27
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Imagineer
Join Date: Jun 16
Location: God's Own Country
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Ive just ordered, put in discount code, said it was accepted, but then the amount owing is full price. I have also emailed them - maybe it does not show automatically and they apply it in retrospect?
To be honest the website isnt all that great. I couldnt even put credit card details in on Chrome and had to use Safari.
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