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Old 10 Jun 20, 09:49 AM  
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#701
Hotlush
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Originally Posted by macadoo View Post
Had my email today reminding me to pay the balance in 2 weeks time, can’t believe Disney expext me to pay them nearly £6k when they still haven’t contacted us (as promised) about the significant changes to our holiday. Very disappointed in Disney.
In fairness the reminder email will be automated, there's no one sending it while they laugh maniacally and twiddle their moustache
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Old 10 Jun 20, 11:19 AM  
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#702
macadoo
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Originally Posted by Hotlush View Post
In fairness the reminder email will be automated, there's no one sending it while they laugh maniacally and twiddle their moustache
😊 that busy.
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Old 10 Jun 20, 01:09 PM  
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#703
Firekat
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Just seen in a Facebook group, someone has had an email from Ocean Florida saying they are hoping to have confirmation from Disney on the UK situation by the end of the week.
I know this is 'from Facebook' and via 'Ocean Florida' so not concrete, but I'm clutching at straws for any hope of information from Disney soon.
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Old 10 Jun 20, 01:16 PM  
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#704
JMisery
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Originally Posted by Firekat View Post
Just seen in a Facebook group, someone has had an email from Ocean Florida saying they are hoping to have confirmation from Disney on the UK situation by the end of the week.
I know this is 'from Facebook' and via 'Ocean Florida' so not concrete, but I'm clutching at straws for any hope of information from Disney soon.
Seems like every day we are expecting an email from Disney.
My patience is slowly disolving but I'm keeping my fingers crossed! haha
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Old 10 Jun 20, 01:19 PM  
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#705
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It's very shortly going to be a month until they open, so I would expect more news in the next day or so, especially around reserving park places.
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Old 10 Jun 20, 01:25 PM  
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#706
Firekat
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Screen shot from facebook
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Old 10 Jun 20, 01:29 PM  
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#707
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Originally Posted by Tretinker View Post
As we've been reminded domestic guests are a significantly large group but this was immediately given answers (must have been a bigger job). The international guest are left guessing. It maybe more complex but this should be admitted in a communication.
They have admitted it in communication. They have told us right from the outset that they don't have an update to us at the moment but are working it and it may take a while.

Remember that international guests include 100+ different countries, each with their own laws and rules. I suspect part of the problem with regards to UK guests is due to our laws (which are based on EU laws) giving customers a lot more leverage. They will have to comply with local laws, which may include different levels of compensation.
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Old 10 Jun 20, 01:37 PM  
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#708
MissBunny
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Originally Posted by Firekat View Post
Just seen in a Facebook group, someone has had an email from Ocean Florida saying they are hoping to have confirmation from Disney on the UK situation by the end of the week.
I know this is 'from Facebook' and via 'Ocean Florida' so not concrete, but I'm clutching at straws for any hope of information from Disney soon.

I have been in contact with Ocean Florida since Sunday about rescheduling my stay at All Star Music in September, and they told me they had heard back from Disney on Monday about what was happening with resort guests. As of this morning I have now rebooked for November 2021.
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Old 10 Jun 20, 01:45 PM  
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#709
osmscs
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Has anyone spoke with attraction tickets about what the deal is onsite hotel and tickets bookings? I see they are saying we can pay 10 pays before holiday, but will we be able to make park reservations without the tickets being paid for?
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Old 10 Jun 20, 01:53 PM  
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#710
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Originally Posted by osmscs View Post
Has anyone spoke with attraction tickets about what the deal is onsite hotel and tickets bookings? I see they are saying we can pay 10 pays before holiday, but will we be able to make park reservations without the tickets being paid for?
You should be able to link your reservation to MDE if you haven't done so already.
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