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19 Jan 21, 03:48 PM
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Getting to know the DIBB
 Join Date: Jan 21
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How to extend our Disney Tickets to next year.
Hi ther
After advise as can see a potential issue coming up... We purchased 14 Disney tickets back in Dec 2019 to use last year which obviously didn’t happen and now have until 30 Sept 2021 for them to be used. We bought the tickets from a company called Florida Escapes who have currently mothballed their company until the pandemic is over, so my concern is that if we can not get to Florida by September 2021 and I can’t contact Florida escapes to see if we can extend the tickets until next year, what’s my next step? Their website says that any unused tickets can be exchanged “at the parks” but that seems a pretty big gamble to me? |
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24 Jan 21, 04:23 PM
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Excited about Disney
 
Join Date: May 12
Location: Livingston
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Orlando attraction tickets told me I could pay difference in price at any ticket booth in any Disney park . I had a webchat with Disney and they confirmed I'd be able to do it for any ticket that hasn'tbeen activated but expired . The issue I have is if I change to next year and the park reservations are still in place or fastpasses come back
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VIKKI 
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24 Jan 21, 08:17 PM
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VIP Dibber
 
Join Date: Mar 06
Location: South Lanarkshire
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25 Jan 21, 11:30 AM
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Apprentice Imagineer
 
Join Date: May 19
Location: East Kent
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We bought direct from Disney so will be emailing Disney again to ask if they will further extend. This is the email address I used ; disneytraveluk@disneyonline.com Edit to say: I started a thread a little while ago about this same thing Here: https://www.thedibb.co.uk/forums/sho... php?t=1201042 Edited at 08:45 PM. |
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25 Jan 21, 11:50 AM
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Imagineer
 Join Date: Oct 09
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I've just done this with AttractionTickets.com. Originally booked May 21 moved to November 21, I rang AT paid an additional £45 per tickets, sent my old tickets back via special delivery and my new tickets came this morning.
The issue OP is going to have is that Florida Escapes doesn't seem to be selling tickets anymore. There is a link to contact them via webform if you find yourself in the situation that you do OP.
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25 Jan 21, 07:20 PM
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Proud to wear my Ears
 Join Date: May 13
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It’s not possible to extend the uk tickets they expire 30 sept 21 I can’t get a refund as the place I bought the tickets won’t refund once linked to my Disney ex |
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25 Jan 21, 08:29 PM
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Imagineer
Join Date: Jun 09
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Quick answer OP is that you can't & theoretically no-one apart from Florida Escapes can help you. All that being said Disney might help but don't have to as you don't have any sort of contract with them. Under "normal" circumstances they would in reality help but in each case it would be merit based & would depend on the reason any of us couldn't go before Sept '21- If the parks are open, which they are , then they technically have fulfilled their end & it's not their fault none of us can currently get there IYKWIM.
What I could possibly see is a further extension but if I was a Company I'd be sorting out those that bought Direct first & leave each individual company to deal with as they see fit - let's face it FE might not have even paid Disney! SD 
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25 Jan 21, 10:35 PM
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Apprentice Imagineer
Join Date: May 19
Location: East Kent
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It may be worth asking customer services. Sorry for the ugly redactions  Edited at 10:37 PM. Reason: to add picture. |
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3 Feb 21, 01:10 PM
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Excited about Disney
Join Date: May 12
Location: Livingston
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I received a reply from Disney yesterday. You are able to pay the difference in price for tickets that haven't been activated
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VIKKI
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3 Feb 21, 01:12 PM
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VIP Dibber
Join Date: Apr 15
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