MDE not accepting credit card details

[waterbaby75]

Evening!
I've tried on and off today to book our adrs but it won't accept my credit card details, even tried two different ones, one visa and one mastercard, but it keeps saying: There was an error adding the credit card to this reservation. Please try again or call (407) WDW-DINE or (407) 939-3463 for assistance.


Any ideas? Apart from calling that is?

[Gipsy 4]

I hah the same problem last week and had to phone and book that way. Don’t know what the issue was but have read on here some people recommending assign the credit card to MDE before booking. Not tried it myself though.

[GezzasGem]

It was intermittent when I was trying yesterday on a dummy run to add to my account - tried making a booking and adding it then and worked on the second attempt on the app, then just cancelled the reservation. No rhyme or reason to it though 🤔

[katnav]

I've just had this nightmare and kept getting an error. In the end I went in on the website and went to my personal details and it let me add a card in there. All sorted and saved ready for adr day tomorrow!

[DiszeeBelle]

It would only let me add mine when using the desktop site not a mobile site.

[rafjen]

This happened intermittently for me but usually got there in the end- v frustrating

[Shooby doo]

I ended up phoning as I was getting nowhere! My card is on file & still I got the error message, yet using the same card whilst speaking to them - no problem !
SD

[waterbaby75]

managed to add my card via the app so all sorted now, hopefully no more problems!