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Old 20 Aug 18, 01:01 PM  
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#1
Florida virgin
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VA only able to check half my party in online?

I have gone to log in and it will only let me check 2 out of 4 in? ANyone know why, its saying the other 2 ie me and my niece need to check in at the airport?
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Old 20 Aug 18, 01:10 PM  
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Grandee
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At a guess, you and your niece have been selected (randomly) for extra security questions at check-in. Nothing to worry about and it seems to be becoming the norm these days. You'll probably find you take a few seconds longer to check in than had you not been selected. Chill and enjoy your trip.

Edited at 01:17 PM.
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Old 20 Aug 18, 01:11 PM  
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Florida virgin
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thank you, yes that would make sense, my niece was added on at a later date and she has a different surname to me
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Old 20 Aug 18, 02:16 PM  
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I've tried checking in since 1pm for our flight tomorrow. I can't check in any of our party of five, just keep getting a message 'there is a problem with your request, please go to our kiosk or speak to our check in assistants at the airport'.
Can't work out if it's just a general issue or whether we all need to have extra security checks? Has anyone had this?
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Old 20 Aug 18, 02:22 PM  
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dismadbrit
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I had it last year, hubby checked in fine on line but I had to queue when we got to the airport, no idea why?
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