BA Voucher ,Refunds What are the rules?

[antietam]

Ok my understanding is that BA are offering to let you change dates or take a voucher for what you have paid so far to use in next 12 months if you have a flight booked up to 31 May

They will keep extending this date as time goes on if still not safe to travel

If your flight gets cancelled you can claim a refund or a voucher within 72 hours of the flight departure time and date.

Is this correct?

[Softy]

Yes, wait until it’s cancelled and claim a refund.

[John]

Be careful about taking a voucher. It is basically a credit note, you then won't be covered under s75 if you paid by credit card, you would just be another creditor. Having said that, BA are one of the safer airlines with good cash reserves

[DDD]

They haven’t cancelled our flight to Gibraltar next week. We want a refund ...can’t get through by phone or email. Will just keep trying!

[LLamb]

I had an email today from Ba basically outlining all that. Our flight is still scheduled for 19th May.
I’m waiting for it to be cancelled so I can get a refund, I don’t want a voucher as we won’t be travelling within the 12 month window. Which is stupid really, I though it would be ok as long as we booked another flight within 12, but no has to be travel with 12 months.
Trouble is ours is a fly drive with the balance due on 14th April. I don’t really want to pay anymore, but if I don’t pay I will forfeit the deposit and I think currently BA aren’t cancelling flights until 72 hrs before.
Arrgh its all the uncertainty.

[dorme]

Originally Posted by LLamb

I had an email today from Ba basically outlining all that. Our flight is still scheduled for 19th May.
I’m waiting for it to be cancelled so I can get a refund, I don’t want a voucher as we won’t be travelling within the 12 month window. Which is stupid really, I though it would be ok as long as we booked another flight within 12, but no has to be travel with 12 months.
Trouble is ours is a fly drive with the balance due on 14th April. I don’t really want to pay anymore, but if I don’t pay I will forfeit the deposit and I think currently BA aren’t cancelling flights until 72 hrs before.
Arrgh its all the uncertainty.

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we are due 17th May and in same boat, just want the flight confirmed either way and a refund rather than voucher!

[Disney Bear]

We’ve just had our flights cancelled for 30th April - Europe flight. Do you think we can get a refund? Email and online says credit or move but we have three holidays booked with BA this year (including taking extended family) and I know we won’t be able to take all this next year so really want a refund but when you call it says not too unless your flight is in the next 72hours?

[Peko]

Originally Posted by Disney Bear

We’ve just had our flights cancelled for 30th April - Europe flight. Do you think we can get a refund? Email and online says credit or move but we have three holidays booked with BA this year (including taking extended family) and I know we won’t be able to take all this next year so really want a refund but when you call it says not too unless your flight is in the next 72hours?

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Yes, if the flight has been cancelled you can get a full refund.

[mushumadness]

mines within 72 hours now and theyre still trying to force a credit note on me, no way

[bighal]

Originally Posted by mushumadness

mines within 72 hours now and theyre still trying to force a credit note on me, no way

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You have to ring to get the refund. You cannot do it online apparently.