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Old 23 Mar 20, 10:07 AM  
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duchy
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Join Date: May 04
Location: Kent
Originally Posted by DJMS View Post
But the point is if your dad “paused” the service he’d still have access to all the channels anyway he just wouldn’t have to pay for them.

Why should he have to contact sky to make that happen!
There was some kind of legal reason why , in all honesty I wasn’t listening to the finer details as there was too much else going on . It was just one of many changes happening and was really time consuming . I’m sure it wouldn’t have been done that way without reason. Like everywhere else staff are sick or self isolating so most process changes are about reducing administrative stuff not adding to it freeing up the remaining staff as much as possible for technical stuff to keep services working.
There’s an awful lot of below the surface stuff going on to keep things as “business as usual” .
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