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Old 18 Feb 19, 02:28 PM  
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#11
martin18
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Sorry to break the trend, but sent email to Andy asking for quote with dates and 2 driver's, but quote came back for 1 or 4 driver and a lot more expensive than Alamo Brits.

Sent email back telling him the price and two drivers, but never heard from him again.
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Old 18 Feb 19, 02:53 PM  
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linder
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Martin it’s unusual for Andy not to get back to you I’ve contacted him 3 times and he’s changed the price accordingly. At one time netflights came in cheaper but he got the price lower still. I asked about 2 drivers but it was more expensive than four drivers.
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Old 18 Feb 19, 03:39 PM  
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Burgmeister
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Originally Posted by martin18 View Post
Sorry to break the trend, but sent email to Andy asking for quote with dates and 2 driver's, but quote came back for 1 or 4 driver and a lot more expensive than Alamo Brits.

Sent email back telling him the price and two drivers, but never heard from him again.
That's unusual. I initially booked a car with a single driver. A few months later I noticed that Alamo Brits (2 driver) had come down in price so I contacted Andy about a 2 driver quote. He got back to me within a couple of hours with a quote that was far better than Alamo Brits quote (bigger car at a lower price).

Obviously, some people have different experiences but, so far, I have been very impressed with his service
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Old 18 Feb 19, 10:33 PM  
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DFCH-Andy
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Originally Posted by martin18 View Post
Sorry to break the trend, but sent email to Andy asking for quote with dates and 2 driver's, but quote came back for 1 or 4 driver and a lot more expensive than Alamo Brits.

Sent email back telling him the price and two drivers, but never heard from him again.
Hi Martin, Can you resend me that email please as I always respond whether I'm able to match the price or not. Wouldn't just ignore an email. Always make sure my inbox is empty before I finish for the night as well.
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Old 19 Feb 19, 04:34 PM  
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DougTemplar
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Originally Posted by DFCH-Andy View Post
Hi Martin, Can you resend me that email please as I always respond whether I'm able to match the price or not. Wouldn't just ignore an email. Always make sure my inbox is empty before I finish for the night as well.
I can confirm every email I've ever sent to Andy has been replied to! One word of warning to everyone however, I've found lots of emails from friends and family have started to go direct into my gmail spam filter. Even from accounts I know are trustworthy. So if you haven't heard from folks spam folder check recommended!
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Old 19 Feb 19, 05:29 PM  
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Another shout out to Andy at DFCH for an amazing service. In the office this morning I noticed that the price of a Standard SUV had gone down £6, email sent to Andy and a new booking confirmation was in my inbox within the hour.

Thanks again Andy
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Old 19 Feb 19, 05:41 PM  
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Caljos
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We have used him twice for car hire and I now wouldn't use anyone else.

Thanks Andy!
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Old 19 Feb 19, 05:56 PM  
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Quietman
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Just booked for 2020 with Andy. It’s currently £330 dearer than last year (2018), hoping it will come down significantly before we go.
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Old 20 Feb 19, 01:36 PM  
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martin18
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Just re-sent email a moment ago.
Originally Posted by DFCH-Andy View Post
Hi Martin, Can you resend me that email please as I always respond whether I'm able to match the price or not. Wouldn't just ignore an email. Always make sure my inbox is empty before I finish for the night as well.

Edited at 01:38 PM.
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Old 20 Feb 19, 03:22 PM  
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Sunset girl
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Originally Posted by Markysuzy View Post
I have also booked with Andy and price has dropped twice since booking and both times Andy has rebooked at lower price after emails from myself

Excellent Service

Highly recommend to anyone
How did you find out that the price had dropped so that you could email?
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