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Accommodation Hotels, Resorts, Villas Questions and Info |
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19 Feb 19, 08:54 PM |
#1
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Apprentice Imagineer
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Magic Band Customisation
Can anyone help me? I am trying to customise our magic bands but when I look at our bands on MDE all I get is a picture of the bands, and it says they are active with no option to customise?
Any advice would be welcome
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All Star Movies Port Orleans Riverside Art of Animation Suite 2016 - Art of Animation Suite 2019 - Beach Club Resort |
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19 Feb 19, 09:31 PM |
#2
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Imagineer
Join Date: May 17
Location: Sussex
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Are they your bands from a previous trip? Try looking under your plans instead of the bands menu option. At the top of my plans, I have my next stay and the link to customise bands is there. If I go into the bands section, nothing about upcoming stays shows up.
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19 Feb 19, 10:06 PM |
#3
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Imagineer
Join Date: Apr 14
Location: Yorkshire
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19 Feb 19, 10:11 PM |
#4
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Imagineer
Join Date: May 17
Location: Sussex
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19 Feb 19, 10:15 PM |
#5
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Imagineer
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I just checked and clicked on review my order and indeed it is not working, just a message saying unable to complete your request pleasse try later
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2023 Pop Century/Rosen LBV 2019 BC/Red Lion Hotel Kissimmee 2017 POR/Floridian Hotel & Suites 2016 Red Lion Hotel Kissimmee 2014(2) Rosen Inn @ Pointe 2014 Rosen Inn International 2009 Rosen Plaza 2006 Travelodge I Drive 2004 Howard Johnsons I Drive |
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19 Feb 19, 10:17 PM |
#6
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Imagineer
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Theres a fault at the moment - I saw it on another thread recently and only previous bands are showing.
https://www.thedibb.co.uk/forums/sho... php?t=1116425 I had the same issue so I emailed Disney via the contact email on the website on Sunday and they have sorted mine out and emailed me back today. I have just been in to customise them now. Edited at 10:18 PM. |
21 Feb 19, 09:43 AM |
#7
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Thread Starter
Apprentice Imagineer
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Thanks for all the advice folks - nothing seems to be working for me at the moment as I am still not able to see my bands to customise.
I have sent a message to Disney, so I will see what happens
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All Star Movies Port Orleans Riverside Art of Animation Suite 2016 - Art of Animation Suite 2019 - Beach Club Resort |
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21 Feb 19, 10:03 AM |
#8
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Imagineer
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Was having the same issue but read on another thread:
Confirm your online check in Go back to your MB order & for some reason it is now there Worked for me SD
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Raddison Inn LBV '92,Comfort Inn LBV '94,Residence by Marriott LBV '98,Comfort Inn Kids Suite LBV '99Springhill Suites LBV '01,Summerfield suites LBV '03 ,Holiday Inn Sunnspree LBV '04 ,Staybridge Suites LBV '06 ,Caribbean Beach WDW '08 DVC= WLV +SSR '12,SSR '14,SSR +US Royal Pacific '15 SSR '16 AKL/SSR '18 WL/SSR'19 SSR '22 DVC Owner Extraordinare-SSR |
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21 Feb 19, 10:22 AM |
#9
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Thread Starter
Apprentice Imagineer
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Hi - I wasn't going to bother with online check-in as we have got to go to front desk anyway to collect MB's and a few things we are having delivered to the hotel
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All Star Movies Port Orleans Riverside Art of Animation Suite 2016 - Art of Animation Suite 2019 - Beach Club Resort |
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24 Feb 19, 07:37 PM |
#10
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VIP Dibber
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If you ring the Disney UK IT they will sort it for you - sorted mine while I was on the phone.
08001690730 |
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