This is torture

natanddaz · 28 Jul 20, 01:10 PM

Currently on hold to cancel my dlp booking at the end of aug as we were going as a group of 9 and my sisters family just were not up for the masks no parades etc But OMG this is torture listening to all the disney music whilst on hold when i know im having to cancel with no clear idea of when we can rebook for 😭

mskitty · 28 Jul 20, 01:21 PM

Can't you just rebook for your family if you are happy to go?

DiszeeBelle · 28 Jul 20, 07:06 PM

Originally Posted by natanddaz

Currently on hold to cancel my dlp booking at the end of aug as we were going as a group of 9 and my sisters family just were not up for the masks no parades etc But OMG this is torture listening to all the disney music whilst on hold when i know im having to cancel with no clear idea of when we can rebook for 😭

Know exactly how you feel, just had to do the same for our WDW trip for next year. We were sharing cost and just cannot afford to go ourselves now due to furlough (already had it booked before covid as well). Gutted but have a DLP trip booked for March and possibly booking for Christmas 2021.

LLamb · 28 Jul 20, 07:54 PM

Originally Posted by natanddaz

Currently on hold to cancel my dlp booking at the end of aug as we were going as a group of 9 and my sisters family just were not up for the masks no parades etc But OMG this is torture listening to all the disney music whilst on hold when i know im having to cancel with no clear idea of when we can rebook for 😭

Who have you booked with? I cancelled recently using the chat feature on disneylandparis website. All done in about 5-10 minutes, very easy. Got an email with 30 minutes confirming and the deposit back on my card the next day.

natanddaz · 28 Jul 20, 09:48 PM

Originally Posted by mskitty

Can't you just rebook for your family if you are happy to go?

We did consider it but we would still all really like to go togeather and we cant justify the cost of going twice as we are also hoping for a florida trip nxt year (although thats looking more unlikely by the day) 🙄

natanddaz · 28 Jul 20, 09:49 PM

Originally Posted by DiszeeBelle

Know exactly how you feel, just had to do the same for our WDW trip for next year. We were sharing cost and just cannot afford to go ourselves now due to furlough (already had it booked before covid as well). Gutted but have a DLP trip booked for March and possibly booking for Christmas 2021.

I actually sobbed on the phone i just couldnt hold it in- the poor cm must have thought i was crazy!

natanddaz · 28 Jul 20, 09:49 PM

Originally Posted by LLamb

Who have you booked with? I cancelled recently using the chat feature on disneylandparis website. All done in about 5-10 minutes, very easy. Got an email with 30 minutes confirming and the deposit back on my card the next day.

Wish i had known that! Oh well all done now