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Old 4 Aug 20, 08:53 AM  
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chelsie15
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Hi the number I called was 0333 004 5000 then option 4.
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Old 4 Aug 20, 11:51 AM  
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dil2373
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Originally Posted by chelsie15 View Post
Hi the number I called was 0333 004 5000 then option 4.
Thanks just used this number and they have agreed to a refund. Took less than 10 minutes including wait time.
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Old 5 Aug 20, 02:57 PM  
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blobbyrob
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Originally Posted by chelsie15 View Post
Hi the number I called was 0333 004 5000 then option 4.
Thanks chelsie. I called and requested a full refund and all seemed painless enough.

Not sure how long it will be before we can get back to Florida which is a sad thought.
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Old 5 Aug 20, 03:32 PM  
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chelsie15
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Originally Posted by blobbyrob View Post
Thanks chelsie. I called and requested a full refund and all seemed painless enough.

Not sure how long it will be before we can get back to Florida which is a sad thought.
I have rebooked for 28th April 2021 so fingers crossed things start to get better.
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