Best number to phone to cancel?

natanddaz · 28 Jul 20, 12:02 PM

So im currently on hold on the number displayed at the top of the dlp pg- is this the right one? Im booked via the german site.

neilhd · 28 Jul 20, 12:09 PM

If it's the 0844 hang up - it;s expensive to call

neilhd · 28 Jul 20, 12:11 PM

0800 1690737 (Free)

or

0330 123 1644 (local rate - so included in a mobile plan inclusive minutes)

natanddaz · 28 Jul 20, 12:12 PM

Originally Posted by neilhd

If it's the 0844 hang up - it;s expensive to call

Yes it is is there an alternative or just try again later? Already been on hold for 39 minutes 😭

natanddaz · 28 Jul 20, 12:13 PM

Thank u

natanddaz · 28 Jul 20, 12:16 PM

The 0800 number went straight through but they cant deal with my booking as it was booked on german site

neilhd · 28 Jul 20, 12:23 PM

Originally Posted by natanddaz

The 0800 number went straight through but they cant deal with my booking as it was booked on german site

That's a pain. Try the 0333 one maybe? I'm not sure if they end up in the same place or not.

natanddaz · 28 Jul 20, 01:15 PM

Im on hold to the 03 number now

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