200$ gift card, where do you collect it from?

[Guest]

When we booked our trip, we got the deal of free DDP, tickets etc and 200$ free spending money. My question is where do you collect it from? We booked through charter travel, flying with Thomas cook. When we asked charter, they said 'down town disney'. We know this is Disney springs, but where abouts? Please help!

[disney332]

We collected ours in the meanswear department World of Disney shop nr Lego shop that fronts the lake.

Ask a CM at DS

Disney332

[rosiebun3]

Yes World of Disney as already said. Don't forget to take photo ID

[Guest]

That is great, thanks for your help

[Swaila]

You should get a voucher or slip saying you're entitled to the gift card too, and you need to take that with you to World of Disney as well. The desk where you collect is stuck out of the way in a corner now, either called Guest Relations or Guest Services.

[Guest]

Excellent, thank you

[BigSkip]

I know OP isn't, but people going with Virgin Holidays have to collect from the rep at the airport.

[wilf155]

Originally Posted by Swaila

You should get a voucher or slip saying you're entitled to the gift card too, and you need to take that with you to World of Disney as well. The desk where you collect is stuck out of the way in a corner now, either called Guest Relations or Guest Services.

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Customer info in the men's department. Opposite the tills. I used a photo of my passport on my smart phone for id.

[nquart]

Do they accept a photo driving license as ID? Thanks.

[bigplan415]

Originally Posted by nquart

Do they accept a photo driving license as ID? Thanks.

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Yes they do - I used my driving licence yesterday to collect our gift card.