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Old 9 Aug 19, 01:43 PM  
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#11
shauney
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actionfraud.police.uk/ne...-warranty-scam
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Old 9 Aug 19, 01:47 PM  
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#12
Leyfy
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Originally Posted by Mr Tom Morrow View Post
Kim. I keep getting E Mails from Sky ref warranty stuff however I delete them all. Not that expensive but still not for me.

This is what they are offering me.

Hi ***,

Spilt coffee on your laptop? Dropped your mobile? If you take out Sky Protect – our insurance policy provided by Domestic & General for £9 a month – you will cover two devices and your Sky Q equipment. The policy can continue for as long as you like.

Covers two devices and your Sky equipment

For accidental damage and breakdown

Gives you unlimited repairs and replacements
Yeah, I've had a few emails like that and also a few genuine phone calls from Sky which didn't make me think it was a scam initially. I'm thinking now it possibly was, but I think they might have some access to my account which is concerning me due to some of the information that was given.

It also didn't come from a blocked number, otherwise I wouldn't have answered it.
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Old 9 Aug 19, 01:49 PM  
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If it was a scam then they spent 10 minutes talking to a bemused me who was very insistent I wasn't giving them any money and trying to get to the bottom of what they were selling me, which was ten minutes less scamming someone who might've fallen for it and would've handed over their direct debit/credit card details!
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Old 9 Aug 19, 02:09 PM  
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nanu
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My friend had the same call last week. It's a scam, just block the number.

Don't forget, Sky recently had some kind of hacking event whereby we all had to change our log in details.
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Old 9 Aug 19, 02:16 PM  
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Leyfy
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Thank you to duchy for looking into it for me and confirming it WAS a scam call. I never usually give out credit card details over the phone so glad I didn't this time either.
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Old 9 Aug 19, 02:45 PM  
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Originally Posted by nanu View Post
My friend had the same call last week. It's a scam, just block the number.

Don't forget, Sky recently had some kind of hacking event whereby we all had to change our log in details.

Er no ... not correct
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Old 9 Aug 19, 02:49 PM  
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I dont have sky anymore as my broadband was so poor with them and they couldnt work out why so I had to go back to virgin but when I did have it I had a couple of calls similar to this and I just asked them for their name and details and said I would call back, they usually hung up :/
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Old 9 Aug 19, 05:00 PM  
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Does Sky have a free phone number? I don't want to be on hold and get charged for it
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Old 9 Aug 19, 05:14 PM  
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Google suggests 0800 151 2747
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Old 9 Aug 19, 05:19 PM  
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#20
vampiress88
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When genuine big name brands call existing customers to either upgrade them or add new products then they usually, if you agree add it to a bill.
The only thing I have ever paid for over a “cold call” was for an order that I had placed that had failed to process a payment. They would still give you the option of just calling in directly to make the payment if it was genuine as people who do outbound are very aware of others who scam and how much that can make the customer feel uneasy.
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