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Unread 9 Aug 19, 02:49 PM  
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#17
pinkspideruk
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Join Date: Oct 09
Location: Cardiff

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I dont have sky anymore as my broadband was so poor with them and they couldnt work out why so I had to go back to virgin but when I did have it I had a couple of calls similar to this and I just asked them for their name and details and said I would call back, they usually hung up :/
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Unread 9 Aug 19, 05:00 PM  
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#18
DISNEYLIZ
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Join Date: Sep 13
Does Sky have a free phone number? I don't want to be on hold and get charged for it
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Unread 9 Aug 19, 05:14 PM  
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#19
400ixl
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Join Date: Mar 12
Google suggests 0800 151 2747
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Back to the West Coast
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Unread 9 Aug 19, 05:19 PM  
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#20
vampiress88
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Join Date: Aug 18
Mobile

When genuine big name brands call existing customers to either upgrade them or add new products then they usually, if you agree add it to a bill.
The only thing I have ever paid for over a cold call was for an order that I had placed that had failed to process a payment. They would still give you the option of just calling in directly to make the payment if it was genuine as people who do outbound are very aware of others who scam and how much that can make the customer feel uneasy.
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Second Disney holiday!
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Unread 9 Aug 19, 05:28 PM  
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#21
disney332
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Join Date: Oct 09
I only act on mail contact.

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Unread 9 Aug 19, 05:58 PM  
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#22
DISNEYLIZ
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Originally Posted by 400ixl View Post
Google suggests 0800 151 2747
Thanks for your help. Got to speak to them within 10 minutes and got a deal on our existing package.
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Unread 9 Aug 19, 06:02 PM  
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#23
bonnies mum
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Join Date: Apr 09
I dont have the cover but think I got an email offering it ages ago.
Pretty sure the cover was provided by Domestic & General but I never take these things.
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Unread 9 Aug 19, 06:02 PM  
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#24
nanu
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Join Date: Feb 10
Location: Yorkshire
Originally Posted by duchy View Post
Er no ... not correct
Which bit? Could you elaborate a bit more, please?
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Ooooh, let's go again!
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