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Old 21 Aug 19, 08:27 AM  
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mrsbenny
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Mobile Fast pass question

It’s my fastpass day!
I’ve just had a look and all 8 of us are there but it’s asking me to link ticket or package, ( I linked to MDE ages ago and can see our reservations and meals booked ) when I put in our confirmation number it’s saying already linked to ( then my name). Will it magically all be linked for 12 or do I need to do something! Thanks
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Old 21 Aug 19, 08:31 AM  
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You need to wait until midday.
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Old 21 Aug 19, 08:40 AM  
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pretty_lucky
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Originally Posted by mrsbenny View Post
It’s my fastpass day!
Will it magically all be linked for 12 or do I need to do something! Thanks
Try looking at booking a FP for today- if it won’t let you do that, give them a call on the UK number to see if they can help. I certainly wouldn’t be waiting until midday to find out if there’s an issue! Good luck!
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Old 21 Aug 19, 08:43 AM  
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Originally Posted by pretty_lucky View Post
Try looking at booking a FP for today- if it won’t let you do that, give them a call on the UK number to see if they can help. I certainly wouldn’t be waiting until midday to find out if there’s an issue! Good luck!
You cannot try to book a FP before the booking window opens which is at midday.

The system always works as described by the OP before 12pm, there is no issue. At 12pm the booking window opens and OP can proceed to book FP.
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Old 21 Aug 19, 09:38 AM  
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loves2plan
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If you've booked an onsite package of accommodation and tickets, then the Disney system knows what dates those tickets are linked to and won't let you access the system before 12pm at 60 days. It's basically saying that if you want to book fastpasses before then, link another set of tickets.

If you're staying onsite and have booked tickets separately, then you can access the fastpass system at any time and book 30 days in advance, but the 60 day booking automatically opens at 12pm once you hit the right date - again, the system knows because your accommodation is linked to MDE.

If you're offsite, then you can access the FP system at any time and book 30 days in advance. It's only with an onsite package of accommodation and tickets that you get the message about linking if you try to access the system early.
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Old 21 Aug 19, 12:54 PM  
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pretty_lucky
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Originally Posted by Claudette View Post
You cannot try to book a FP before the booking window opens which is at midday.
I wasn’t suggesting she tried to book for 30 days ahead, I was suggesting she try to make a booking for today.
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Old 21 Aug 19, 12:58 PM  
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loves2plan
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Originally Posted by pretty_lucky View Post
I wasn’t suggesting she tried to book for 30 days ahead, I was suggesting she try to make a booking for today.
She still wouldn't have been able to do that until midday. With an onsite ticket and accommodation package you can't access the fastpass system at all until it opens up at 12pm at the 60 day mark. Trying to access it sooner results in the message that the OP saw. It's perfectly normal
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Old 21 Aug 19, 01:49 PM  
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Originally Posted by pretty_lucky View Post
I wasn’t suggesting she tried to book for 30 days ahead, I was suggesting she try to make a booking for today.
I didn't say you were, I didn't mention 30 days?

I was advising that she would not be able to even attempt to book a fast pass until midday, because midday at 60 days is when the system opens for onsite guests.

Onsite guests cannot attempt dummy bookings, that is they cannot attempt to book for any days other than those of their onsite stay and they also cannot even look at the system until midday 60 days before.

Edited at 01:52 PM.
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Old 21 Aug 19, 02:43 PM  
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Sorry, MrsBenny, I have obviously missed where it says you have booked a package!

I tested everything out as soon as my tickets arrived but it was so long ago I couldn’t remember if I got messages or not.

Maybe I won’t bother wasting anyone’s time trying to be helpful again!
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Old 21 Aug 19, 04:01 PM  
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Thanks for the replies! I’m all sorted! Managed to get slinky dog and flights of passage so very happy! Thanks again.
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