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Old 30 Nov 21, 05:52 PM  
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Disney Bear
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Join Date: Feb 16
Location: Berkshire
Help with re-booking flight

Hi

So i booked Nov 2020 to travel with Virgin Atlantic Sept 2021. My flights were cancelled - i did nothing as I want to use the tickets to flight Sept 2022. Yesterday I filled in the online form but just got a generic answer that either my fights are not yet for sale or full - well i can book them via their website so I guess they are not full and on sale.

When i tried to use the chat bot it keeps saying i have to travel before May 2022 - is that true? Help
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Old 9 Dec 21, 08:50 AM  
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Disney Bear
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Bumping
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Old 9 Dec 21, 08:52 AM  
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disneypars
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Join Date: Dec 07
Try Twitter they are helpful on there.
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2004 - 2014 WDW
2016 - 2019 WDW
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Old 9 Dec 21, 10:54 AM  
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Hillbilly
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I was in exactly the same position as you. I didn't try to book them online, I phoned Virgin at 7am, was on hold for about 20 mins, spoke to an agent and he rebooked my flights for September 2022 at no extra cost.
Hilary
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Old 9 Dec 21, 03:25 PM  
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Disney Bear
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Ahh ok thanks / what is the best number to call?
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Old 9 Dec 21, 04:25 PM  
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Hillbilly
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Hi, I used 0344 8747747. Good luck. Hilary
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