bounced email

Princess Alison · 20 Jan 17, 10:59 AM

Someone has tried to send me an email - I know them and we've emailed before - but their email to me apparently bounced back to them. I'm wondering where the problem is - my end or their's.

Can anyone glean anything from the error message:

"This is the mail system at host mailrelay4.public.one.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

<email> failed: btinternet.com:
421 Too many messages (1.5.7.2) from un-validated IP address: xxx.xx.xx.xx. Please add a SPF record to your DNS or ask your Broadband Provider / Domain Registrar to do this, we will be unable to deliver email until this is done due to the volume of email being sent from this IP address. Guide for bulk senders www.bt.com/bulksender"

thanks

SMAX · 20 Jan 17, 12:04 PM

That message is saying their email is at fault. It requires and SPF (Sender Policy Framework) record in their DNS server.

Princess Alison · 20 Jan 17, 07:32 PM

Thank you! That's a relief on my part

20 Jan 17, 12:04 PM	#2
	20 Jan 17, 12:04 PM SMAX Imagineer
SMAX Imagineer Join Date: Mar 02 SMAX's Reviews Hotel Reviews: 4 Restaurant Reviews: 3 theDIBB Guidebook Pages Created: 13 Guidebook Photos: 69	That message is saying their email is at fault. It requires and SPF (Sender Policy Framework) record in their DNS server.