Morrison’s food to order -Christmas can I amend ?

[CRUELLA]

So how does this work ? Is it just like normal online shopping where you can amend up to a certain time or date?
Or is the original order final? Could I add things to it say in a few weeks ?
Tia

[Princess Ariel]

Arghh! I’ve had an absolute nightmare with this! I tried to amend and it just set up a completely new order and took another £20 deposit from me! Contacted Morrisons who said to cancel the order I no longer needed to get a deposit refunded as I had now paid two deposits. Couldn’t cancel online either so phoned them to be told they can’t cancel on the phone because they can’t manually refund me and I’d have to go in store to cancel one of the orders!
I have managed to amend one of my orders since but just be careful if you are amending, if it asks for card details go no further lol 😂

[CRUELLA]

Originally Posted by Princess Ariel

Arghh! I’ve had an absolute nightmare with this! I tried to amend and it just set up a completely new order and took another £20 deposit from me! Contacted Morrisons who said to cancel the order I no longer needed to get a deposit refunded as I had now paid two deposits. Couldn’t cancel online either so phoned them to be told they can’t cancel on the phone because they can’t manually refund me and I’d have to go in store to cancel one of the orders!
I have managed to amend one of my orders since but just be careful if you are amending, if it asks for card details go no further lol 😂

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Oh no ! Thanks for the heads up! X