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Accommodation Hotels, Resorts, Villas Questions and Info |
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17 Feb 19, 09:26 AM |
#21
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Imagineer
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Another quick question about the cards ... do they get posted out once you have paid the full balance? I am almost there with the balance but I was going to keep it in the bank to acquire interest!
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17 Feb 19, 11:37 AM |
#22
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Earning My Ears
Join Date: Oct 11
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Yes - gift cards from ATD arrived about 10 days after I paid the balance. Email sent with details a few days before delivery.
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14 Mar 19, 01:12 PM |
#23
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Imagineer
Join Date: Oct 10
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I might chase our gift cards, paid balance off ages ago and still haven't had them posted.
anyone else got theirs yet? Chocs |
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14 Mar 19, 01:50 PM |
#24
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Imagineer
Join Date: Oct 10
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just called and they are aiming to get them out 4 weeks before travel - but we are 3 weeks to go so the lovely lady i spoke to escalated it to despatch
so if you haven't gotten yours and go soon it might be worth a call in case its slipped through the net perhaps Chocs |
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14 Mar 19, 02:35 PM |
#25
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Guest
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I just rang too as we leave the UK in 3wks, apparently they are waiting on delivery themselves of the cards...she said will poss end up emailing me one if physical card doesn't arrive in time.
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14 Mar 19, 07:40 PM |
#26
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Imagineer
Join Date: Oct 10
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Oh dear. That wasn’t what I was told.
Hmmmmm well I’m sure they will get it sorted, even if we have to pick them up there. I always find they give great customer service at ATD so have no real concerns |
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15 Mar 19, 05:34 PM |
#27
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Thread Starter
slightly serious Dibber
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I have also been chasing ATD as to when the cards will be sent out.
Paid balance ages ago,and still nothing..although we don’t go for 6 weeks. I said if all payments have been made, why don’t you send out cards ? I was told that they need to wait until possible cancellation dates have passed...like we are going to cancel now...before posting. Seems like they tell different people different things. |
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15 Mar 19, 05:46 PM |
#28
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Imagineer
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i have just asked the same question. See what come back
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21 Mar 19, 12:38 PM |
#29
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Thread Starter
slightly serious Dibber
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21 Mar 19, 02:09 PM |
#30
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Imagineer
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