Florida Masters - I�m losing the will to live

[LouH]

Originally Posted by boarder4life

every now and then I often think to give a company a try for my holiday and then I read these horror stories and I�m always pleased I DIY.

I always find travel agents will ask you to alter your dates/airline or hotel to suit them. If I�m parting with money it�s on my terms not theirs. Good luck getting this sorted, have faith in booking DIY it�s straight forward enough

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We use them for flydrive and all our euro holidays I always do fully DIY. I would with Florida but 7 flights is always a big hefty payout straight away...
That said I�ve mastered the bargain for easyJet now so just need to find a way to nab �bargain� Florida ones although I�m watching BA like a hawk at the moment as my dates for summer should release mid sept ;-)

[Guest]

It is very poor of them to not respond to customers.

However flights are generally not moveable once booked. I don't use TAs so if this was me, I would have booked my flight directly and I would have to tell employer that I cannot change my holiday as it is already booked.

[Guest]

if u cant change your flight it may be worth cutting your losses & buying another flight for yourself & just travelling by yourself on a different day.

[DisneyBobby]

I can't believe I've found yet another thread in regards to FM...

I'm so sorry that you are having to go through all the problems that you are, the stress they caused us last year was unbearable & added so much unnecessary stress.

Have you been ringing from the same number? They NEVER answer from a number that they recognize, especially when youve raised a complaint, they never replied to ANY emails I sent when I was complaining.

The only advice I can give you is, when you do get hold of these muppets, tell them that you are onto the police, boy did they get a move on after I threatened them with that...

I don't get how they are still in business, I can't stress to people...

STAY AWAY FROM THESE IDIOTS!

I appreciate that this doesn't help you out as I totally understand what you are going through, we've said the next time we go, I'll just do DIY.

At the beginning they sell you the world, they couldn't do enough at the beginning, soon as they got the deposit, they lost interest.

[boarder4life]

Originally Posted by LouH

We use them for flydrive and all our euro holidays I always do fully DIY. I would with Florida but 7 flights is always a big hefty payout straight away...
That said I�ve mastered the bargain for easyJet now so just need to find a way to nab �bargain� Florida ones although I�m watching BA like a hawk at the moment as my dates for summer should release mid sept ;-)

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When it comes to flights granted I don�t have 7 to shell out for I budget �1100 for the three of us. As soon as it comes in budget I book them and don�t look again. I haven�t been restricted to school holidays to much so that has always helped!

I don�t stay on site so always book my flights first and weigh up what hotels or villas are on offer. Haven�t had any issues yet thankfully

[Sew109]

Originally Posted by LouH

We use them for flydrive and all our euro holidays I always do fully DIY. I would with Florida but 7 flights is always a big hefty payout straight away...
That said I�ve mastered the bargain for easyJet now so just need to find a way to nab �bargain� Florida ones although I�m watching BA like a hawk at the moment as my dates for summer should release mid sept ;-)

See more...

We are going next summer I will keep and eye now but wont "watch like a hawk" until Xmas when the better deals tend to come out or have done for us in the past

[Guest]

Originally Posted by boarder4life

every now and then I often think to give a company a try for my holiday and then I read these horror stories and I�m always pleased I DIY.

I always find travel agents will ask you to alter your dates/airline or hotel to suit them. If I�m parting with money it�s on my terms not theirs. Good luck getting this sorted, have faith in booking DIY it�s straight forward enough

See more...

Can recommend Travel Planners, they were great last year. I was wary of using a TA as always done DIY but they came in a lot cheaper than I could do DIY and booked every thing with a �100 deposit at time of booking (10months before travel) and balance 12 weeks before travel.

But know what you mean about trusting TA, we only used them as had great reviews on The Dibb.

[Disney2504]

Sorry to hear your having trouble with Florida masters. I�ve also had issues with them in the past which ended very badly. How much have you paid as a deposit ? If it�s not too much I would cancel and try booking elsewhere. They are cowboys and shouldn�t be allowed to run as a business!

[snowbelle]

I wholeheartedly recommend citizens advice , I have currently been using them for a very expensive issue I am having with a company( not a holiday )they have been extremely helpful to me in finding the right channels to go through first.
I also recommend to everyone store all your emails to them in a folder and record all your telephone calls ( writing them down , times , what was said etc) and when they get back to you ask for everything to be written in an email.
For me this has been the paper trail I have needed.

My case is still not completed but having evidence in support of it I have been advised is 100% the best thing to do.

[DisneyBobby]

How is the OP doing in regards to the matter?