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Guest Services Site Questions, a tech query or just want to test something. |
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28 Jul 19, 07:48 AM |
#1
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VIP Dibber
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Sky email on mobile devices
Can anyone else please? For some reason the mobile app doesn't work on neither my Samsung phone nor my iPad. It keeps saying I have to log in then the password is incorrect (its not). I can log in via an internet browser ok.
I've had a Google but can't find anything .
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2006 Weston Villas/Clearwater 2011 Highgrove Villas 2013 Glenbrook Villas 2014 Saratoga Springs Resort 2017 Animal Kingdom Lodge 2019 Highlands Reserve/Grand Plaza/Boardwalk Villa 2023 Vero Beach/Portofino Bay/Coronado Springs Club level 2024 Wilderness Lodge/Grand Floridian 2025 Disneyland Hotel DLP |
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28 Jul 19, 07:59 AM |
#2
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Apprentice Imagineer
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I had the same thing, they've updated the site.
For my i phone I went on the desktop site and went to account change password E-mail sent to a different e-mail address From that e-mail follow link to chose new password On my next device andriod went in to e-mail settings accounts and put in New password. It was bit of a palava to be honest but managed in the end. Good luck
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DISNEY WEDDING APRIL 2004 POR OCT 2005 AKL, APRIL 2010 CBR, OCT 2012 OKW, OCT 17 OKW Nov 19 CBR, September 22 BRV, BWV 💕 |
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28 Jul 19, 08:48 AM |
#3
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Thread Starter
VIP Dibber
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Thank you. It’s worked on the iPad but not Samsung phone for some reason as it keeps coming up as an error. I’ll try again later in case there is a fault.
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2006 Weston Villas/Clearwater 2011 Highgrove Villas 2013 Glenbrook Villas 2014 Saratoga Springs Resort 2017 Animal Kingdom Lodge 2019 Highlands Reserve/Grand Plaza/Boardwalk Villa 2023 Vero Beach/Portofino Bay/Coronado Springs Club level 2024 Wilderness Lodge/Grand Floridian 2025 Disneyland Hotel DLP |
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28 Jul 19, 09:34 AM |
#4
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Imagineer
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It happened to me on Friday, I uninstalled and then re-installed it and that did the trick
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