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Old 22 Nov 21, 08:51 PM  
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sarahb74
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Hard Rock Hotel balance payment

Hi all
Iíve paid a deposit for our stay just before Christmas but I havenít had anything from them asking for balance payment (booked direct) and canít see anything on my confirmation invoice either. I sent a message via the website but havenít had a response. Does anyone know if we just pay on arrival or if there is an email address I can contact them on?
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DLP: HNY April 2008, DLH February 2010, HNY December 2010, ESC May 2011, CC August 2013, HNY February 2014, DLH December 2015, CC October 2017, CC July 2019
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DLR: Grand Cali August 2014
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Old 22 Nov 21, 09:14 PM  
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Dr.JumbaJookiba
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Is it a direct booking? If yeah then pretty sure itís due at check in.
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Old 23 Nov 21, 07:23 AM  
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welshmum
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We did this in 2019 and paid at check in.
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Old 23 Nov 21, 08:02 PM  
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Abbey36
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Yes we also booked direct previously and paid balance at the hotel
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Cumbrian Lakes Villa 2 weeks March 2011

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Old 24 Nov 21, 07:45 AM  
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Claudette
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www always book direct and I am pretty sure we pay on check out even rather than check in, same as with most hotels.
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Old 24 Nov 21, 04:16 PM  
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sarahb74
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Thanks everyone, just a last minute panic!
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DLP: HNY April 2008, DLH February 2010, HNY December 2010, ESC May 2011, CC August 2013, HNY February 2014, DLH December 2015, CC October 2017, CC July 2019
WDW: Poly August 2012, BC August 2016
DLR: Grand Cali August 2014
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