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Old 27 Jun 17, 10:56 PM  
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#11
ChrisS
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Join Date: Nov 10
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Originally Posted by DFCH-Andy View Post
Wouldn't worry about doing the skip the counter part. Providing you've done the online check in, you're good to go straight to the garage.
Touché Andy
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Old 28 Jun 17, 10:00 AM  
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#12
brown78p
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Join Date: Mar 17
I had the same problem when using Microsoft Outlook, no way would it work, I used Google Chrome on the tablet and it went straight through.
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Old 30 Jun 17, 07:16 AM  
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#13
Jayso
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Join Date: Apr 14
Try doing it through a different browser like google chrome, Firefox etc

Not sure why but seems to work better for me. There's a thread on here about skipping the counter if booked through a third party. Just put in a search on here for third party skip the counter Alamo and you should be able to find it.

That reminds me I must do mine shortly
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Old 30 Jun 17, 10:55 AM  
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#14
Lana Del Love
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Originally Posted by DFCH-Andy View Post
Wouldn't worry about doing the skip the counter part. Providing you've done the online check in, you're good to go straight to the garage.
Does that mean we don't have to input details into the little machine as well or have I missed the point
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Old 30 Jun 17, 01:52 PM  
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#15
talk talk
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Originally Posted by Lana Del Love View Post
Does that mean we don't have to input details into the little machine as well or have I missed the point
Yes, we skipped the counter last week and the Alamo rep at the garage only looked at our car rental voucher
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Old 30 Jun 17, 02:09 PM  
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#16
Mibbs
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Originally Posted by erolb View Post
Hi

I arranged my reservation online through Alamo Brits. Confirmed my reservation, then when I try to do Skip The Counter it says there's an error with the website. I phoned Alamo in the US only for the service rep say "You can't use Skip The Counter as you booked it through an agency" and hung up on me!

Anyone else having issues?:angry:
I had the same issue when i tried to use the link in my email reservation for Alamo Brits.
I went to alamo and put in my reservation that way and i could successfully check in and skip the counter.
It allows you to print the voucher too.
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