Anyone bought from John Lewis with an offer

**Saratoska** · 21 Nov 20, 11:08 AM

We bought the Samsung tv which gave a Ł100 gift card after purchase , bought in October and was told would receive by November , Glasgow store now closed so can’t get help just unsure if these offers of gift cards when sent out do they come from John Lewis or Samsung

Only reason was keen to know as buying another quite big article so would rather put this Ł100 to it

Did phone customer services but they have now idea

m2k00 · 21 Nov 20, 12:04 PM

Without seeing the T&c's of the offer its hard to know for sure. However normally with these promotions, and I know Samsung regularly do them, it is a cash back deal with Samsung. You normally have a set window after purchase to claim the cash back (ie 30 days after purchase or some you have to claim between 30-60 days, I assume they do that as some people then forget to claim). they then sound out the voucher.

You do normally need to claim through a specific website/link. Thats certainly what we had to do a few years ago with a Samsung purchase and some similar deals from other companies

21 Nov 20, 12:04 PM	#2
	21 Nov 20, 12:04 PM m2k00 Apprentice Imagineer
m2k00 Apprentice Imagineer Join Date: Aug 10	Without seeing the T&c's of the offer its hard to know for sure. However normally with these promotions, and I know Samsung regularly do them, it is a cash back deal with Samsung. You normally have a set window after purchase to claim the cash back (ie 30 days after purchase or some you have to claim between 30-60 days, I assume they do that as some people then forget to claim). they then sound out the voucher. You do normally need to claim through a specific website/link. Thats certainly what we had to do a few years ago with a Samsung purchase and some similar deals from other companies