Online adr problems

signtalker · 17 Mar 18, 05:33 PM

Can anybody confirm, if there’s still issues with online adrs ?, I’ve seen a couple of posts on Facebook pages saying people are experiencing problems.

Is this just user error or is there a problem at present, I’m due to do mine on Tuesday , and I hate having to do it over the phone

Jules

Guest · 17 Mar 18, 05:40 PM

From other posts it sounds like Disney's famous computer systems are playing up again.
I'd call the freephone number is there's particular places and times you are after.

0800 1690 730 and select option 3

Gezzs · 17 Mar 18, 05:47 PM

I've been booking my ADRs online since last Sunday, but yesterday and today I've had the dreaded "sorry for the paws" message, both online and on the app. I called the number today at 10:59am - lines closed...11am on the dot - 30 minutes queue! Eventually I did speak to someone who booked my ADR. I asked if there were any problems and was told they were "enhancing the magic". I guess that's CM speak for "computer says no".

signtalker · 17 Mar 18, 05:50 PM

Oh no I hate calling , let’s hope they get it sorted before Tuesday, much prefer to play around with it in front of me, takes so long when a cm does it .
Normally I love the day approaching but now dreading it

Jules

Andybear · 17 Mar 18, 06:23 PM

Today is my first ever ADR day and I haven't been able to book online at all. I've kept the dining reservations team on the phone busy! I rang 0800 169 0748 which takes you straight through to the dining reservations team.

signtalker · 17 Mar 18, 06:48 PM

Why is it taking Disney so long to fix the issue? As I understand it’s been going on for a lot of days now

Jules

Andybear · 18 Mar 18, 12:56 AM

I rang their technical department this morning and the chap I spoke to said they don't know what's causing it.

KeithOP · 18 Mar 18, 01:11 AM

Well it doesn't help that they keep firing the US computer workers and replacing them with cheaper workers from india... all whilst putting their prices up at the other end.

C4rla · 18 Mar 18, 01:54 PM

This is good to know, as I was struggling with ADRs for the last two days of the holiday. Its nothing too hard to get so we should be fine, hope it gets fixed soon.

17 Mar 18, 05:40 PM	#2
	17 Mar 18, 05:40 PM Guest Guest
Guest Guest	From other posts it sounds like Disney's famous computer systems are playing up again. I'd call the freephone number is there's particular places and times you are after. 0800 1690 730 and select option 3

17 Mar 18, 05:47 PM	#3
	17 Mar 18, 05:47 PM Gezzs Imagineer
Gezzs Imagineer Join Date: May 13 Location: 4200 miles from WDW	I've been booking my ADRs online since last Sunday, but yesterday and today I've had the dreaded "sorry for the paws" message, both online and on the app. I called the number today at 10:59am - lines closed...11am on the dot - 30 minutes queue! Eventually I did speak to someone who booked my ADR. I asked if there were any problems and was told they were "enhancing the magic". I guess that's CM speak for "computer says no". __________________ Gez Florida: July 2009, Aug 2011, Sept 2014, Sept 2018, Sept 2024 Disneyland Paris: Dec 2023

18 Mar 18, 01:11 AM	#8
	18 Mar 18, 01:11 AM KeithOP Serious Dibber
KeithOP Serious Dibber Join Date: Apr 03	Well it doesn't help that they keep firing the US computer workers and replacing them with cheaper workers from india... all whilst putting their prices up at the other end.