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Unread 25 May 19, 05:56 AM  
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#57
Claudette
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Originally Posted by TartanTink View Post
I thought I had managed but only my daughters stitch one has gone through, guessing I am now stuck with a plain one , although I now cant get onto the site to see 🙄 as long as I have kept the colour I picked as I dont want grey 🤣
I could not see my bands yesterday but now if I select the Magic bands and cards option under My Disney Experience they are there. My 2019 themed bands are showing as they should, for my 2020 trip, there are just eight plain colours to pick from. I will leave that until much nearer the time.
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Unread 25 May 19, 07:48 AM  
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TartanTink
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Originally Posted by Claudette View Post
I could not see my bands yesterday but now if I select the Magic bands and cards option under My Disney Experience they are there. My 2019 themed bands are showing as they should, for my 2020 trip, there are just eight plain colours to pick from. I will leave that until much nearer the time.
Only payment for one went through I think mine must have gone out of stock whilst I was ordering also, When I looked yesterday there were only colours for our 2020 trip not that I was looking to sort them yet but did you notice a few other headings for themes for 2020 it had Pooh and friends and Disney juniors so looks like more choice may be coming x

Edited at 07:50 AM.
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Unread 25 May 19, 02:49 PM  
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Joshie1
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Seems to me that Disney seriously under estimated just how popular this option was going to be.
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Unread 25 May 19, 07:44 PM  
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BigPetesWife
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Originally Posted by Joshie1 View Post
Seems to me that Disney seriously under estimated just how popular this option was going to be.
I agree. I bet that they're also wishing they had done this earlier with the amount of revenue that this must have generated.
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Unread 28 May 19, 11:13 AM  
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#61
monique
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Well as stated earlier in this post, my husbands and childs ones are correct, mine however is not. I picked the castle one and got allocated a plain grey one. Rang them last week and they put a note on my file... this morning I got a notification on my monzo card for a full refund from WDW... when I checked my magic bands they are still there and still active, even the plain grey one which I didn't order. Confused is an understatement. Maybe they've refunded me to keep me sweet... problem is, I still didn't get the castle band that I upgraded to. ... I think as they refunded me, if the bands are still showing as they are now in October, I might just buy myself a new one at the airport when I arrive at MCO... after all, they did refund me for 3 upgrades ($31.95) and I'd probably not pick a band that was more than $24.99 anyway so I won't be out of pocket.
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Unread 29 May 19, 12:31 PM  
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Forest32
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I've just contacted customer services because my magic band order is not showing even though I have paid for it and the rest of my family have theirs showing. They told me that there are plenty of bands in stock but they only reserved a certain amount to begin with and these sold out very quickly. He told me that the demand was unexpected and they currently have now added extra the stock. There are still glitches on the system and no one can pay yet, but they are trying to sort this out.

I've been told to keep checking to see if my band shows, otherwise they will cancel and edit my order.
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Unread 12 Jun 19, 12:43 PM  
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a11mark
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I've been trying everyday since the 23rd of May and still no joy on upgrading my band
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Unread 13 Jun 19, 02:56 PM  
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rafjen
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Really frustrating- I suspect they wont have it sorted before our trip. Prior to the announcement I was happy with the plain bands but after seeing the upgraded ones I'm now disappointed. I cannot believe how badly Disney have handled this. It was obvious there would be large demand, they could have done it on a rolling basis based on when people where staying.
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