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Old 23 May 20, 10:07 AM  
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Helen1512
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United airlines

Hi
So we’ve eventually had the notification from Tui that we can amend our August holiday to Florida. We’re thinking of something different and looking at New York in April instead. Tui use united airlines as their carrier for holidays to New York. Looking for recent opinions on transatlantic flights with them please.
We can’t do seat selection through the Tui booking so does anyone know if you can select seats with United and is there a cost?
Also anyone know what planes they use on the Heathrow to New York (think it’s Newark) ? Would they have seat back TVs and good IFE?
Any opinions would be great.
Thank you
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Old 23 May 20, 04:53 PM  
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Helen1512
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Anyone?
Thanks 😊
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Old 23 May 20, 06:05 PM  
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Willeve
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I really like United, used them quite a few times. All transatlantic flights have had brilliant ife, decent food, plenty of drinks. Have never paid to book seats(last flight with them was August 2017, don’t know about now). Also, I booked once with Expedia, could log onto United website and choose seats myself, no problems.
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Old 23 May 20, 06:12 PM  
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landandword17
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You can do a dummy booking and it will show you the exact aircraft. To the best of my knowledge all flights out of London have seat back TV and will be the best aircraft they have as those are business heavy routes. I really like United and have only had good experience with them. They were very good to deal with this week as I had to cancel my internal flights for August. I wouldn't hesitate to use them again.
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Old 23 May 20, 06:16 PM  
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Helen1512
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Thank you for your replies. Sounds positive 👍🏻
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Old 23 May 20, 07:49 PM  
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shearwood
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used united a few times, last time in March from florida, never any problems, no charge to book seats , if there are only 2 of you they have rows of 2 seats on either side
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Old 24 May 20, 09:38 PM  
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sw16
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I think it depends which type of fare you are on if you can book seats for free.

For the inflight entertainment if you go tounitedprivatescreening/ you can put in the flight route and it will tell you more about the in flight entertainment. Nearer to the time it will also give you the list of programs and films. Looks like Heathrow to Newark uses their new inflight entertainment system
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Old 24 May 20, 09:54 PM  
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YorkshireT
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United are not bad. They upgraded us to premium economy last time. We sat between two very nice ladies who were together but had each booked a window seat. Turned out they were professional golfers, one had won some serious PGA competitions (don’t follow Golf) and was director of golf for University of Texas and they were coming over to a competition in the UK to offer scholarships. Sorry I digress.
But no problems with United.
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Old 25 May 20, 09:03 AM  
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nothingless
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We've flown with United several times, I really like them. Most recently on our last Feb/March 2020 Florida trip - our route was Amsterdam -> Newark -> Orlando MCO, and on the way back MCO -> Washington DC -> Amsterdam.

Couldn't fault them at all, the flight prices were decent and once you get your booking number, you can login on the United website to pick your seats for free (the website we'd booked via, was asking nearly £50 per person for picking seats! Ripoff! ). The food was good - my 3-year-old had the kids' meal and it was fairly decent, and my husband had the vegan meal which he said was VERY tasty (he'd been expecting it to be rubbish). Their in-flight movie selection was excellent too, far better than on the TUI Dreamliner we'd flown with a few months previously.

And lastly, I was happy with their service. We flew back on March 16, almost a week after the EU travel ban was instated by the USA, and there were a lot of rumors of cancelled flights etc. United were good at keeping me up to date via their app. I definitely wouldn't hesitate to book with them again!
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