Virgin Atlantic app / web login

[Hughseysar]

Originally Posted by LOU,

Not working for me either, but can access by entering name booking ref

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Same as us and so far still all showing Gatwick , these flights were booked direct with VA, but we have our May 2020 VH holiday rescheduled to May 2021 also... atm that’s also still LGW on VH page but I kinda assume once it’s in ‘ proper ‘ date range that will change to LHR , we will see

[Bradz]

The app is working for me fine and still showing both flights as ‘On Time’

Dates 9/7/20 - 27/7/20

However, when I logged in via website it says ‘ SCHEDULE CHANGE
We're really sorry, we've had to make a change to your flight. If you're ok with the change, just click "Accept flight changes". If this doesn't work for you, please get in touch with us if you booked directly, or contact your travel agent for more options.
If your booking has been booked through a travel agency, please call them to discuss other options. If your booking is part of a package with our friends at Virgin Holidays, or you have a Flight + Hotel or Flight + Car booking, you'll find more info’

Thing is there is nothing to accept and it says to contact Delta for the outbound flight and that the inbound is confirmed.

[loola30]

Originally Posted by Bradz

The app is working for me fine and still showing both flights as ‘On Time’

Dates 9/7/20 - 27/7/20

However, when I logged in via website it says ‘ SCHEDULE CHANGE
We're really sorry, we've had to make a change to your flight. If you're ok with the change, just click "Accept flight changes". If this doesn't work for you, please get in touch with us if you booked directly, or contact your travel agent for more options.
If your booking has been booked through a travel agency, please call them to discuss other options. If your booking is part of a package with our friends at Virgin Holidays, or you have a Flight + Hotel or Flight + Car booking, you'll find more info’

Thing is there is nothing to accept and it says to contact Delta for the outbound flight and that the inbound is confirmed.

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My guess would be that your outgoing flight is cancelled. Seems to be the case for most with this message ☹️

[Dawnfletch]

I can't get into our app either. Tried last night & this morning. We are flying MAN-LAS, well we should be but it has now changed LHR-LAS. LHR is 5 hours away from us & later times which isn't good for us. We have booked via Travel Republic we haven't had any notifications from them or Virgin about the changes. Just wait g to hear from Travel Republic

[jules_ni1]

Had the log in issue last night. Just turned on phone to try and app is missing, tried website and still not able to log on. Flying 20th June to 18th July.

[Tweety1]

Originally Posted by Dawnfletch

I can't get into our app either. Tried last night & this morning. We are flying MAN-LAS, well we should be but it has now changed LHR-LAS. LHR is 5 hours away from us & later times which isn't good for us. We have booked via Travel Republic we haven't had any notifications from them or Virgin about the changes. Just wait g to hear from Travel Republic

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Me too its changed for me and shows new flights. Heathrow is hours away for us too! Booked direct

[mike4scuba]

anyone else having trouble logging int the virgin Atlantic website to check airmiles and book flights

[lovinit]

Yes, there’s another thread on this problem. Haven’t been able to get In since yesterday.

[Ritz]

Just tried on the app and get an error saying my email address is linked to 2 different accounts.

[Pippy]

We go in August, I can’t login to the flying club account but it’s letting me login using booking ref and all looks the same on my booking at the moment.