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Old 5 Jun 19, 04:26 PM  
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red cuillen
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Join Date: Feb 13
Confused over co-owners and ability to book DVC and events etc

Hi, well we have 2 deeds, one resale, one direct (we both have the blue cards!). I am the purchaser and my wife is down as a co-owner. Separate membership no. and separate emails.
My wife booked our SSR stay for this august on her account, and we just tried to book the AK moonlight magic.
We logged in separately under our own accounts, my wife got through, I was declined as I had no stays registered, fair enough I suppose.
But when my wife registered the moonlight magic, the name came up as mine, and the email confirmation came through to my email address? Is this normal as I am the main purchaser, (in which case why didn't it recognise me as having an upcoming stay?)
I am just over-complicating things, or should we talk to some-one about it all (though wait till we're over there as I can imagine it would be even more complicated to explain over the phone as on here! ).
Any thoughts would be most welcome,.
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Old 5 Jun 19, 05:10 PM  
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Mr Tom Morrow
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No help sorry, however they seem to be all over the place with their admin.

For example the quarterly magazine 75% of the time is addressed to me. The other 25% to my Wife!

We are joint owners.
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Old 5 Jun 19, 06:34 PM  
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Saratoska
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I find this a bit , we have 2 memberships with several contracts within each membership and when I tried to renew our annual Passes we had to switch to the membership that had the booking even though we are all on all the memberships
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Edited at 09:12 PM.
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Old 5 Jun 19, 07:51 PM  
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red cuillen
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Thanks both! Nothing to get too worked up about then, but just something else to file away for next time!
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Old 6 Jun 19, 12:23 PM  
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Br'er Bear
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Although your wife booked the August SSR stay was it your name or her's listed as the lead name of the SSR reservation, if its your's then maybe that's the answer.

Anyway, have a fun August trip and moonlight magic event.
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Old 6 Jun 19, 09:03 PM  
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red cuillen
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It was in her name, so I wasn't too surprised when I got declined for not having any room booking. It would be nice if joint owners could access each others bookings but there you go!
Might mention it when we're over there, but not too fussed, it's just nice to be aware of the limitations and foilbles of the system as we're still new to all this!
Thanks!
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Old 7 Jun 19, 11:15 AM  
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Shooby doo
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Mr T we both get magazines ! I've always done the bookings so not sure about who can do what etc
SD
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Old 7 Jun 19, 01:57 PM  
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Mr Tom Morrow
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Originally Posted by Shooby doo View Post
Mr T we both get magazines ! I've always done the bookings so not sure about who can do what etc
SD
How bizarre you both get them. Sounds like their admin system is as bad as MDE
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Old 7 Jun 19, 02:22 PM  
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Saratoska
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Originally Posted by Mr Tom Morrow View Post
No help sorry, however they seem to be all over the place with their admin.

For example the quarterly magazine 75% of the time is addressed to me. The other 25% to my Wife!

We are joint owners.
we all get one each
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Old 7 Jun 19, 02:55 PM  
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red cuillen
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Originally Posted by Shooby doo View Post
Mr T we both get magazines ! I've always done the bookings so not sure about who can do what etc
SD
Outrageous, that means you got 2 DVC magnets! Definitely gonna complain now then
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