|
Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
|
Thread Tools | Search this Thread | Display Modes |
22 Sep 21, 07:16 AM |
#1
|
|
Imagineer
|
My Disney Experience
Hi, has anyone got issues with MDE.
I can’t log in on any of my devices , it says there’s an issue and I need to reset my password , a email will be sent for a link, but an email doesn’t come through( it is all the right details it’s never changed since originally setting up my MDE in the many years I’ve had it) I tried to call technical last night but it was 100 minute estimated wait time. I’ve tried uninstalling and reinstalling the app but it makes no difference. Just wondering if anyone else has issues, it was fine yesterday morning but by lunchtime yesterday is when I got the issue. |
|
|
22 Sep 21, 07:18 AM |
#2
|
|
Serious Dibber
Join Date: May 14
|
I’ve just logged in ok and everything is working fine. Did you check your spam folder for the email?
|
|
|
22 Sep 21, 07:22 AM |
#3
|
Proud to wear my Ears
Join Date: Aug 19
|
I had issues with this yesterday. Did eventually manage to do what I needed but it took all day. Had issues with password when it was correct and had to keep resetting it.
|
22 Sep 21, 07:28 AM |
#4
|
|
Thread Starter
Imagineer
|
Hi, yes nothing come through in spam either.
|
|
|
22 Sep 21, 07:29 AM |
#5
|
|
Thread Starter
Imagineer
|
||
|
22 Sep 21, 07:30 AM |
#6
|
|
Apprentice Imagineer
Join Date: Dec 15
Location: Fishguard
|
Dont go there
Booked 3 hotels for january. 5 nights Pop with tickets. 5 nights Art and 4 nights Music. My avatar is Mickey and Leanders is Belle. Art and Music is linked to me and my avatar. Pop wouldnt link to me, so I made another Chris Mitchell and linked it to that. Phoned Disney to ask about payments and mentioned the MDE problem. She said a lot of issues had been reported and she put me through to the department. after 20 minutes I hang up and emailed them. They answered with "We are swamped because of the situation. As you arent coming until January, dont worry and ring later in the year. You will be able to make ADRs as normal" Sidenote, I had no problem booking park passes for us and my daughters party as they are in my planning party. So dont worry, they will become phoneable soon |
|
|
22 Sep 21, 07:39 AM |
#7
|
|
VIP Dibber
|
MDE has always been very glitchy. I have had this kind of thing happen from time to time, I honestly think the best thing to do is leave it for a day or two and then go back to it, has always fixed itself for me.
|
|
|
22 Sep 21, 07:43 AM |
#8
|
Proud to wear my Ears
Join Date: Aug 19
|
Yes I got an email asking me to reset it via a link.
Edited at 07:44 AM. |
22 Sep 21, 07:57 AM |
#9
|
|
Imagineer
Join Date: Jun 20
Location: U.K.
|
They are probably tinkering with it because of the impending genie + rollout. They are unaware there is a UK geo block by the way according to twitter guest services... yeah that's why none of us can make magic band picks etc and have to use a vpn.
|
|
|
22 Sep 21, 07:57 AM |
#10
|
|
Getting Excited
Join Date: Aug 14
|
I had to make a date amendment on a booking I have for Jan and they said it would update later that afternoon on MDE so I could sort my park passes, I'm still waiting 5 days later!
Normally I don't worry it will update when it updates, but with now having to secure park passes and given the recent news i do tend to get nervous, but I'm just presuming that the delay is due to them being inundated all of a sudden. Edited at 07:58 AM. |
|
|
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |