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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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8 Nov 16, 09:48 PM |
#1
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Apprentice Imagineer
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Air tanker views
Our flight with Thomas cook has been changed to an air tanker. Is this comparable to our original flight on the airbus? We've not got our premium seats now but would be ok in economy as long as they are ok.
Thank you DDD
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AoA/Royal Pacific Club/Beach Club 2019 192 Offsite 2018/ Yacht Club, Royal Pacific at Universal 2017. OKW and Villa at Davenport 2015/ Disney Beach Club 2013/ LBV resort and spa and Disney Beach club 2011 / Disney Yacht club 2010 LBV resort and spa 2009 / Howard Johnson I drive 2004 |
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8 Nov 16, 09:53 PM |
#2
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Imagineer
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We flew TC Airtanker last September. It's a really good, comfortable flight with great leg room. DH is 6"2' and had plenty room. Food was fine - entertainment was ok - we paid for the upgrade. Seat back TVs with USB port.
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Howard Johnston I-Drive and Fort Lauderdale 81 as a kid , many European trips with parents, NYC & Vegas Honeymoon 00, Venetian Bay, Kissimmee April 2008, West Stonebridge, Aug 09, Florida Pines 2013, Santa Fe DLP 2014, Clarrion Inn, Art of Animation, Animal Kingdon Villas and Grand Plaza St Petes 2015, Centre Parcs and Iceland 2016, Highgate Park May 2017, Rosen Inn Point 2018, DLP NPB 2021, DLP day trip 2022, DLP Sept 2022. |
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8 Nov 16, 10:05 PM |
#3
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Serious Dibber
Join Date: Apr 13
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We flew on the air tanker in August and it was great, seats were really comfy and we had plenty of room, I wouldn't be disappointed at all with the air tanker
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12 Nov 16, 10:09 PM |
#4
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Thread Starter
Apprentice Imagineer
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Thank you, appreciate your replies.
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AoA/Royal Pacific Club/Beach Club 2019 192 Offsite 2018/ Yacht Club, Royal Pacific at Universal 2017. OKW and Villa at Davenport 2015/ Disney Beach Club 2013/ LBV resort and spa and Disney Beach club 2011 / Disney Yacht club 2010 LBV resort and spa 2009 / Howard Johnson I drive 2004 |
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12 Nov 16, 10:18 PM |
#5
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VIP Dibber
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hey hey my fav subject
1) Its a bloody marvellous plane 2) complain to TC HQ (relations.customer@thomascook.com) and they will let you keep your Premium privileges. 3) You ARE entitled to 100% of the premium fee back 4) You ARE entitled to 75% of the ENTIRE COST of the flights (minus pe fee and taxes) under EU Regs Article 10. DO NOT let them put you off by saying Article 3 says you only get this if they tell you at the airport. AND you get to keep the flights...
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27 Jan 17, 04:52 PM |
#6
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Thread Starter
Apprentice Imagineer
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Only just read this! They agreed to switch us to premium going out so was happy with that...welll I was until yesterday when social media posts are saying no seat back to being provided...feel like I've been conned... is it 1970 air plane travel!
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AoA/Royal Pacific Club/Beach Club 2019 192 Offsite 2018/ Yacht Club, Royal Pacific at Universal 2017. OKW and Villa at Davenport 2015/ Disney Beach Club 2013/ LBV resort and spa and Disney Beach club 2011 / Disney Yacht club 2010 LBV resort and spa 2009 / Howard Johnson I drive 2004 |
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27 Jan 17, 05:02 PM |
#7
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slightly serious Dibber
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I'm flying on the new air tanker that not out yet. The one without seat back TVs!
TC have given me priority package and are providing me with charging things to charge our iPads still not happy though. Dreading it |
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27 Jan 17, 05:26 PM |
#8
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Proud to wear my Ears
Join Date: Jun 16
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27 Jan 17, 05:27 PM |
#9
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Excited about Disney
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We hope to fly Thomas cook next august purely because we can go from Stansted. I gather the flights won't be out until 12 months before. You said you paid for upgrade on back of seat TVs. Where are they if you don't have upgrade?
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27 Jan 17, 05:39 PM |
#10
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slightly serious Dibber
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I messaged them asking about the new air tanker and said I wasn't happy. I said my children iPads arnt going to last the whole 9 hours. That is when the said they would send me 4 battery packs with 2/3 charges on each. They also gave me the priority package for originally telling me the plane had charging stations when they didn't. Iv been messaging them via Facebook for a few weeks to get info out of them. They have tried their best though to be fair. We will manage. Hope you get it sorted.
Edited at 05:40 PM. |
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