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Old 3 Nov 20, 10:33 PM  
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#11
TC Devon
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Please could you pm me which group and issues you’ve read about. Maybe cutting losses is for the best
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Old 3 Nov 20, 10:38 PM  
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Originally Posted by Donaldfan View Post
Ever After have a really bad reputation on the FB groups I belong to. So I'd cut my losses now before paying out more money to them. If you decide you still want to go, you could always book with someone else at a later date.
Please can you pm me which groups and what has happened. Strongly considering cutting losses if there are issues.
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Old 3 Nov 20, 10:46 PM  
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OrlandoNick
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I moved my booking with EA from 2020 to 2021 and wasn’t charged an amendment fee so maybe call them tomorrow and doublecheck.
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Old 3 Nov 20, 10:48 PM  
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sha9
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£250 amendment fee in the current climate is shocking. Especially when most companies were offering free cancellation or amendment.
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Old 3 Nov 20, 10:57 PM  
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traceylou1972
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I'm really surprised, as Ever After Holidays have a really good reputation on the Dibb and other travel forums - one thread of many below.

https://www.thedibb.co.uk/forums/sho... php?t=1170685
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Old 3 Nov 20, 11:01 PM  
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TC Devon
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Originally Posted by OrlandoNick View Post
I moved my booking with EA from 2020 to 2021 and wasn’t charged an amendment fee so maybe call them tomorrow and doublecheck.
I only spoke to them yesterday.
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Old 3 Nov 20, 11:31 PM  
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Originally Posted by Donaldfan View Post
Ever After have a really bad reputation on the FB groups I belong to. So I'd cut my losses now before paying out more money to them. If you decide you still want to go, you could always book with someone else at a later date.
I’m incredibly surprised to hear this. I‘ve only ever heard positive experiences, and this includes my own. My understanding is that they were very quick to refund people and were also very good during the Thomas Cook collapse.
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Old 4 Nov 20, 12:07 AM  
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Kat11
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I wouldn’t be doing anything until further payment is due to be paid. A lot can change between now and then. I’ve rebooked for next august and won’t cancel until I (if) need too.

We were booked into POFQ which is currently closed with no reopening date, so it’s not an option to stay there at all at the moment. We’ve moved to Colorado Springs from our FQ booking.

Don’t make any decisions until you need too. If it turns out 2022 is best for you then you can do that in a few months time.

As far as Ever After Holidays is concerned I’ve never used them but I do think that a lot of Dibbers do rate them well.

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Old 4 Nov 20, 12:13 AM  
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Stitch & Smudge
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You shouldn’t have been charged an amendment fee. You weren’t able to go on your original dates due to travel restrictions. I’d contact them and query this first. Disney have been pretty reasonable with everything and Virgin only appear to have been dragging their heels with refunds. Good luck.
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Old 4 Nov 20, 12:38 AM  
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duchy
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Originally Posted by Donaldfan View Post
Ever After have a really bad reputation on the FB groups I belong to. So I'd cut my losses now before paying out more money to them. If you decide you still want to go, you could always book with someone else at a later date.
Funny that , Mattie and his team have an excellent rep in the groups I frequent.
My personal experience booking with them a couple of years ago was excellent too when Disney closed the pool at AKL , they had me moved to BWI at no extra cost within hours , some people on the Dibb booked with other operators , including Virgin were still waiting to be moved some weeks later.
I’m not one for suggesting “cutting losses” and costing people money based on FB gossip rather than personal experience.
In this instance I’d suggest waiting a couple of months before making any decisions as with the US elections upon us and the vaccine appearing to be starting before year end , my feeling is things will start to change quite quickly once it all gets going.
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