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Old 26 Jul 19, 03:38 PM  
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#1
daisymae
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Linking Disney Hotel Reservation

Has anyone booked with hotels.com a Disney Hotel. How do you link the reservation to MDE. I tried using the Hotels.com confirmation number but no luck and if you can link reservation how long after booking can you see the reservation? Thanks.
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Old 27 Jul 19, 05:21 AM  
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It will probably take a few weeks at least. I normally book direct but I recently booked via Expedia and could not get the proper reservation number out of them for anything. I cancelled in the end, after copious amounts of communication with them. Far too much trouble, I will stick with booking direct. Sorry that did not actually help.
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Old 27 Jul 19, 09:53 PM  
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daisymae
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Thanks I may try phoning Disney and see if the booking is on their system hopefully.
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Old 28 Jul 19, 05:07 AM  
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Originally Posted by daisymae View Post
Thanks I may try phoning Disney and see if the booking is on their system hopefully.
I tried that with my Expedia booking, but they could not help as Expedia had not sent the details so they had no record. I will never book through Expedia or similar again.
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Old 28 Jul 19, 08:11 AM  
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jvm32
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I used Expedia to book a partner hotel for our trip in December. I just contacted the hotel directly and they gave me the number to link to MDE, took them a week or two after the booking to provide it but was a very simple process. Its obviously slightly different for you if you have booked a Disney hotel rather than one of the partner hotels like I did, but hopefully a similar process.

Edited at 08:14 AM.
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Old 28 Jul 19, 08:15 AM  
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Originally Posted by jvm32 View Post
I used Expedia to book a partner hotel for our trip in December. I just contacted the hotel directly and they gave me the number to link to MDE, took them a week or two after the booking to provide it but was a very simple process.
I tried that too. Also didn't work. Expedia, hotel and Disney all said that somebody else needed to it. Hence I cancelled after about a month of trying and getting nowhere. It was also a partner hotel.

Edited at 11:02 AM.
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Old 28 Jul 19, 08:31 AM  
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jvm32
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Yeh, sounds like something has got mixed up somewhere, mines was a seemless experience and I've used them plenty of times.
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Old 28 Jul 19, 11:59 AM  
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scoobydooby
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I booked direct with Disney. Linked my booking using the PC and the tickets after a month, couldn’t do it before, and hotel showed up on there immediately. Only the tickets have shown on the app until this week which is weeks later. I can now see the hotel as well. MDE is notoriously glitchy.
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Old 28 Jul 19, 12:23 PM  
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sotagals
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I had this with hotels. Com last year. I had to ring them in the end.

Eventually I got someone who knew what I was talking about and they told me the number - this was about 2 weeks after I booked.
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