Rainforest Cafe - only accepting original passport as ID.

[MissFortune]

A heads up - We have judt been refused service for alcohol using a driving license & copy of passport at Rainforest Cafe DS.

Apparently earlier this week there was an “incident” and they have been told they can now only accept original passport.

I would presume the message has gone out to the whole Landrys group (so Trex & Bubba Gumps maybe.)

A bit annoying when only the other day one of their bar staff told us “hey, you only need a drivers license & a photo of passport”. So that’s what we did and got turned down.

Really fancied a strawberry mojito lol

I think Disney owned restaurants are staying the same for now though.

[Guest]

Is this for somebody borderline in your party? We are in our 40s, presumably we won’t need to carry passports?

[Tinkerbell]

Originally Posted by Claudette

Is this for somebody borderline in your party? We are in our 40s, presumably we won’t need to carry passports?

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I never needed a passport at all when drinking. My daughter who was 28 but very young looking did. I’m interested in the answer as well. I hate having to carry around passports

[kirkdalewdw]

Originally Posted by Claudette

Is this for somebody borderline in your party? We are in our 40s, presumably we won’t need to carry passports?

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no, you will probably be asked for ID. Those days seem over for me now I am nearly 50 , only been asked once here in LA and they gave up looking at my driving licence as they couldn't work out that the DOB was on line 3

[Guest]

Originally Posted by kirkdalewdw

no, you will probably be asked for ID. Those days seem over for me now I am nearly 50 , only been asked once here in LA and they gave up looking at my driving licence as they couldn't work out that the DOB was on line 3

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I think if I am asked I will say damn it you got me, I am only 20.

[NewtoOrlando]

I didn’t get asked once in the summer... beginning to think I look much older than my 37 years 😂😂

[claireyfairy8]

Disney policy is to take gov ID - passport OR if you don't have this, they will accept your photo DL and a picture of your passport (i.e. on your phone). They don't recognise our DL as official gov ID.

I would complain if someone told you that you can't use DL & photo of passport. I am not aware of this policy changing.

[Laura_<3]

Originally Posted by claireyfairy8

Disney policy is to take gov ID - passport OR if you don't have this, they will accept your photo DL and a picture of your passport (i.e. on your phone). They don't recognise our DL as official gov ID.

I would complain if someone told you that you can't use DL & photo of passport. I am not aware of this policy changing.

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We have never had any problem using our driving licenses and a photocopy of our passports except for one meal at Sanaa. We had to show the CM the policy but he still didn't believe it so we ended up speaking with a manager who said we were right. The CM was off with us throughout the rest of the meal but we got our drinks!

I hope the policy hasn't changed. I don't fancy carrying our passports around constantly.

[claireyfairy8]

I agree Laura, I don't want to carry my passport around! It's not safe.

I might just send guest services a wee email and query this policy...

[Mr Tom Morrow]

Originally Posted by claireyfairy8

I agree Laura, I don't want to carry my passport around! It's not safe.

I might just send guest services a wee email and query this policy...

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But it's Landrys not Disney. They may be on WDW property but they can set whatever policy they like. Albeit it sounds nuts!