Summary of all WDW changes thread

[Firekat]

Hope they are ready to deal with all the calls this morning

[Hotlush]

Originally Posted by Firekat

Hope they are ready to deal with all the calls this morning

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40 minute wait at 5 minutes past 9am; requested a call back as mine isn't that urgent.

[Firekat]

Read on FB some people have got through, last night's email was sent to everyone who has a Disney account and a dining package. Saying it is only for 2020, so far dining plan is available for 2021 (not free, as if yet)
This was not the email we were looking for - sounds familiar 🤔 Star Wars anyone 😆

[Lozzi]

I just rang to discuss as per the email... got a welcoming call to say don't ring as we won't have the answers 🤔 seems as though Disney have not got their ducks lined up here.

Sure the usual posters will tell me it's my interpretation of the email sent and there is some hidden meaning I missed 🤣

[mostlybobbins]

Originally Posted by sha9

To be fair, I think if Disney had been consistent across the board with this we’d all be impatient and still complaining but I don’t think there would be as much emotion involved. Most of us are unhappy because US guests appeared to have been offered a discount very quickly with us receiving nothing. To say nothing happens quickly clearly isn’t accurate because the 35% discount did and then everything was removed just as quickly.

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I think it's apples and oranges, really. The American guests will be dealt with differently/easier than us long distance travellers. It's their bread and butter. The way Americans can consume Disney is very different to the way we do it.

I'd guess that 'we' use the dining plan for a lot longer than than Americans would as we stay, typically, for a lot longer and more us would be applicable for Free Dining with the minimum 4 day rule.

The 35% was sticking plaster to deal with the majority of customers, which are naturally going to be American. Why we can't be lumped into that we don't know, but obviously there's reasons why it's only domestic guests, as infuriating as it is. We'll never find out the real reason for this, we'll just the inevitable outcome. Eventually!

[VikkS]

Attraction tickets have been posting on twitter that there will be news about Disney hotel bookings this morning - I know this has been promised several times before but hopefully this is it.

[sixpence18]

Morning everyone. I am trying to cancel my free dining package I booked with Kenwood. At the moment only paid deposit. Ideally I would like this back as they can no longer offer me what I booked. They want to offer me a voucher but we’re expecting a baby at the end of the year so won’t be travelling next year. Plus I could really do with that money back to buy baby things!
Are there any regulations I quote to them about this constitutes a significant change? I want to send a response to them but I want it to be good!

I booked an accommodation, tickets, dining package. No flights included in this

[Firekat]

Just seen this on fb, hope it's ok to post. I haven't called Disney myself yet as I imagine lines are pretty busy. I'll try later on and report what they say.

[nadya]

Originally Posted by Firekat

Just seen this on fb, hope it's ok to post. I haven't called Disney myself yet as I imagine lines are pretty busy. I'll try later on and report what they say.

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Fingers crossed we hear something soon

[Nimbus]

Originally Posted by Firekat

Just seen this on fb, hope it's ok to post. I haven't called Disney myself yet as I imagine lines are pretty busy. I'll try later on and report what they say.

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I think every day for the last 2 weeks I've seen someone either here or on social media say that they've contacted Disney and have been told there would be an email with UK options in the next day or two.

I suspect it's just the standard reply the call centre staff tell people. They probably know no more than we do. But at least it keeps people from calling back for another couple of days.