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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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18 Jun 20, 04:50 PM |
#41
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Excited about Disney
Join Date: Jul 14
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Spoke to Kenwood - Pam - who just offered to refund my £500 deposit - refund should be issued to credit card within next 60 days - Great customer service.
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19 Jun 20, 06:06 AM |
#42
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Apprentice Imagineer
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Travel planners - deposit paid, balance due for a September 3rd package. Wouldn’t let us cancel with refund so now going through a s75 claim
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19 Jun 20, 09:05 AM |
#43
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Excited about Disney
Join Date: Jul 14
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It’s not fair is it when other companies are refunding - these companies should be thinking about people rebooking when this is all over.
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26 Jun 20, 05:40 PM |
#44
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slightly serious Dibber
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Floridatilly - in same boat as you trying really hard to get deposit back but they won’t budge. Have you had any luck?
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Nobles@WDW Travelodge Maingate East 1990, La Quinta Inn Lakeside 2004, Caribbean Beach Resort 2008, Old Key West Resort and Hard Rock Hotel 2011, Old Key West Resort and Hard Rock Hotel 2013 25th Wedding Anniversary Celebration Saratoga Springs Resort, Beach Club Villas and Anna Maria Island 2015 Saratoga Springs Resort September 2018 |
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26 Jun 20, 05:45 PM |
#45
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Thread Starter
Serious Dibber
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26 Jun 20, 07:06 PM |
#46
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Dancing with Tink'
Join Date: Jul 11
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Same as you RSVDAZ. Travel planners now seem to be our travel agents ? Paid in full a while ago for a 3rd Sept holiday. Unable to get full refund unless flights cancelled. We would take a full refund tomorrow as we dont want to go under these circumstances. Offered to go next year but we cant. We are in a catch 22 ?
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26 Jun 20, 07:39 PM |
#47
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slightly serious Dibber
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Booked with charter and must say I’m very disappointed! Just needed to extend final payment date a few days/week until Disney made their announcement but they wouldn’t allow it. Choices were to pay balance of just under 5 grand and wait for months for refund once cancelled or cancel and lose deposit. Wasn’t a choice we wanted to make but had to under the circumstances 😤
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Nobles@WDW Travelodge Maingate East 1990, La Quinta Inn Lakeside 2004, Caribbean Beach Resort 2008, Old Key West Resort and Hard Rock Hotel 2011, Old Key West Resort and Hard Rock Hotel 2013 25th Wedding Anniversary Celebration Saratoga Springs Resort, Beach Club Villas and Anna Maria Island 2015 Saratoga Springs Resort September 2018 |
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