Help! No clue how to link tickets to do FastPass

BrilliantBadger · 22 Mar 19, 09:09 PM

Hi, very nervous newbie here!
I can’t for the life of me figure out how to link my park tickets to my MDE account.
I’ve bought the package through Tui and FastPass day is tomorrow and I’ve only just noticed!
Help please, this is my very first trip as an adult, I’ve wanted to visit for so long and am now working myself up!
Thank you in advance

**loves2plan** · 22 Mar 19, 09:10 PM

Are you staying onsite at Disney of off-site?

BrilliantBadger · 22 Mar 19, 09:24 PM

Thank you, I should have said! I’m staying onsite.

**loves2plan** · 22 Mar 19, 09:28 PM

Okay, have you linked your resort reservation to your My Disney Experience account? If so, then your tickets should be linked and showing already too. Can you see them in MDE at all?

BrilliantBadger · 22 Mar 19, 09:34 PM

Yes, I can see that I’m staying at the hotel on MDE and I thought the ticket was linked as it’s linked up with the other guest. I also managed to book the dining reservations at 180 days.

**loves2plan** · 22 Mar 19, 09:39 PM

If you can see your tickets, then fastpass booking will automatically open up at 11am tomorrow if that's your 60 day mark. If you try to access the FP booking system before then, it will tell you that you need to link tickets. That's because the system knows your check in date and when this tickets are valid from, so it's basically saying if you want to book fastpasses before 69 days, to link a separate ticket.

On MDE your tickets should look something like this:

BrilliantBadger · 22 Mar 19, 09:44 PM

Oh my goodness, thank you so much. I think i should be fine then. I’ve had a nosey about and when I look on ‘my tickets’ it says that I do have a 14 day ticket, it doesn’t look like yours but I might be looking somewhere else?
Thank you so much! I’m just a bit hyper!

**loves2plan** · 22 Mar 19, 09:47 PM

Originally Posted by BrilliantBadger

Oh my goodness, thank you so much. I think i should be fine then. I’ve had a nosey about and when I look on ‘my tickets’ it says that I do have a 14 day ticket, it doesn’t look like yours but I might be looking somewhere else?
Thank you so much! I’m just a bit hyper!

No worries. That screenshot is a couple of years old and MDE has had a number of updates since then, so may well look a bit different. But if you can see them, then you're all set to go