Go Back   theDIBB > Walt Disney World and Other Florida Vacation Planning > Theme Parks Florida
Forgotten Password?
Notices
Theme Parks Florida Rides, Attractions, FastPass+ Questions and Info.
Kenwood Travel
Reply
Thread Tools Search this Thread Display Modes
Unread 22 Jan 20, 12:59 PM  
Link to this Post
#1
Glockers1980
Looking for my Ears
 
Join Date: May 19
Mobile Fast Passes Booking

Hi everyone.
Its our 60 day fast past booking day so our family were all excited but I cant get to do it either on the disney experience app or through the website.
Its saying it cant find my familys tickets so when I enter them under my room reservation it says they're already registered? But i cant get any further than that screen...very frustrating. Going round in circles

I've maybe not explained very well but if anyone could help in any way in terms of advice that would be so amazing

Thanks in advance x
Glockers1980 is offline Click to view Members Gallery Click to view Members Trip Plans Reply With Quote
Unread 22 Jan 20, 01:21 PM  
Link to this Post
#2
sha9
VIP Dibber

 
sha9's Avatar
 
Join Date: Sep 08

sha9's Reviews
Hotel Reviews: 5
Restaurant Reviews: 1
Mobile

You may have to call Disney.
__________________
Lisa

Dining Reports
2011,2012, 2014, 2016, 2017, 2018, 2019
Trip reports
2016, 2017, 2018, 2019
sha9 is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
Where are we staying in 2020?
Reply With Quote
Unread 23 Jan 20, 04:19 AM  
Link to this Post
#3
Claudette
Imagineer
 
Claudette's Avatar
 
Join Date: Apr 18
Location: Hertfordshire

Claudette's Reviews
Hotel Reviews: 7
Restaurant Reviews: 3
Originally Posted by Glockers1980 View Post
Hi everyone.
Its our 60 day fast past booking day so our family were all excited but I cant get to do it either on the disney experience app or through the website.
Its saying it cant find my familys tickets so when I enter them under my room reservation it says they're already registered? But i cant get any further than that screen...very frustrating. Going round in circles

I've maybe not explained very well but if anyone could help in any way in terms of advice that would be so amazing

Thanks in advance x
Hope you got sorted. Looking at the time of your post, I suspect you were a few minutes too early as it will not be possible to do anything until midday on the dot. You had presumably been trying for a little while before your post at 11:59am.
Claudette is offline Girl Mouse Click to view Members Gallery Click to view Members Trip Plans
NY & Disney 2020
Reply With Quote
Unread 23 Jan 20, 12:41 PM  
Link to this Post
#4
Nimbus
Imagineer
 
Nimbus's Avatar
 
Join Date: Jul 10
Location: South Manchester

Nimbus's Reviews
Hotel Reviews: 7
Restaurant Reviews: 21

theDIBB Guidebook
Pages Created: 1
Guidebook Photos: 36
Guidebook Reviews: 2
Originally Posted by Glockers1980 View Post
Hi everyone.
Its our 60 day fast past booking day so our family were all excited but I cant get to do it either on the disney experience app or through the website.
Its saying it cant find my familys tickets so when I enter them under my room reservation it says they're already registered? But i cant get any further than that screen...very frustrating. Going round in circles

I've maybe not explained very well but if anyone could help in any way in terms of advice that would be so amazing

Thanks in advance x
You can only start booking fastpasses after 12pm (noon) on the day that is 60 days before your check in date. Your post has a time of 11:59am so you were probably trying a little too early.

If you do try to book fastpasses too early then you get the unhelpful messages that you mention, saying you don't have valid tickets linked even though you do. It's annoying but normal.

Hopefully, it's all working now? If not, then you may have to give Disney a call.
__________________
DLC: Jun 1995 // DLP: Aug 2013 // WDW: Dec 1997 | Feb 2000 | Mar 2001 | Feb 2006 | Oct 2010 | May 2012 | Aug 2014 | Apr 2016 | Aug 2020

~ Trip Report Indexes ~
Nimbus is offline Boy Mouse Click to view Members Gallery Click to view Members Trip Plans
Anniversary trip to POFQ...
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 05:19 AM.


Powered by vBulletin - Copyright © 2000 - 2020, Jelsoft Enterprises Ltd.

theDIBB Menu

Attraction Tickets

US Dollar Rates
Covent Garden FX  $1.2823
FAIRFX  $1.2700
John Lewis  $1.2806
M&S  $1.2594
Post Office  $1.2526
Sainsburys  $1.2702
Travelex  $1.2672
Updated: 04:02 19/02/2020

theDIBB Charities
Cancer Research UK
DIBB Members have Donated: £10,130
£


Macmillan Cancer Support
DIBB Members have Donated: £1,085
£

Euro Rates
Covent Garden FX  €1.1872
FAIRFX  €1.1750
John Lewis  €1.1832
M&S  €1.1623
Post Office  €1.1558
Sainsburys  €1.1726
Travelex  €1.1700
Updated: 04:02 19/02/2020

Orlando Weather
Florida Time
Tue 18th Feb 11:19pm
Now: 22C/72F
Broken Clouds
Broken Clouds
Cloud Cover: 75%
Wind: 7mph - SSE Arrow points to where the wind is coming from.
Pressure: 1022mb
Humidity: 88%
Illuminations Smoke
Updated: 04:00 19/02/2020