Virgin flight booked through Thomas cook

Disneylover1981 · 18 Apr 19, 05:28 PM

Hi everyone.
Just wondering if anyone can offer me any insight into my March 2020 trip

I booked a package through Thomas cook in August 2018 for March 2020. It was too good a deal to leave there.
The flights we were given were virgin flights VS15 and VS16 return. The outbound travel day has now been released but that flight is not available on virgin Atlantic. Only a 10:25 flight and we have been booked on a 13:15 flight.

Sorry if I�m not making sense. Found it a bit hard to explain 😂😂
Just wondering if anyone else has experience this? I have tried Thomas cook and they were no help.

**legallyblonde** · 18 Apr 19, 05:49 PM

They may have just combined the two flights into one as they are not full? Why don�t you call Thomas Cook and ask them? I�m sure it�s fine.

Disneylover1981 · 18 Apr 19, 05:51 PM

Originally Posted by legallyblonde

They may have just combined the two flights into one as they are not full? Why don�t you call Thomas Cook and ask them? I�m sure it�s fine.

Thanks for your reply. I have asked Thomas cook but they were literally no help. Maybe we�ll try again when our inbound flight day is available to book

**legallyblonde** · 18 Apr 19, 05:53 PM

Why don�t you try ringing virgin Atlantic directly?

Disneylover1981 · 18 Apr 19, 05:54 PM

Originally Posted by legallyblonde

Why don�t you try ringing virgin Atlantic directly?

That�s a good idea. That hasn�t even crossed our minds 😂

allymc316 · 18 Apr 19, 06:21 PM

If you ask Thomas cook for your Virgin PNR number you should them be able to log in on Virgin�s Website to check your booking

Mr Tom Morrow · 18 Apr 19, 06:23 PM

I very much doubt that early flight will stay as the only one of the day. VA tend to like a single flight to be later as it gives them more flexibility ref late arrivals and thus they dont have to rush to turn them around.
For this March most of the flights were the VS15 - which we flew on.

I lay odds TC haven't even booked your ticket with VA yet. The reason being is that if your return date isn't released yet TC cannot have booked it as they certainly wont pay the 1 way horrendous costs.
Early days yet, I wouldn't fret.

Andybear · 18 Apr 19, 07:18 PM

Originally Posted by Mr Tom Morrow

I very much doubt that early flight will stay as the only one of the day. VA tend to like a single flight to be later as it gives them more flexibility ref late arrivals and thus they dont have to rush to turn them around.
For this March most of the flights were the VS15 - which we flew on.

I lay odds TC haven't even booked your ticket with VA yet. The reason being is that if your return date isn't released yet TC cannot have booked it as they certainly wont pay the 1 way horrendous costs.
Early days yet, I wouldn't fret.

Not September 13th last year - I was booked on the later one as it was the only available one to book at the time. The earlier one wasn't available to book. However a few months after booking I got moved to the earlier one - the later one wasn't available to book at the time. I kept an eye on them and only the earlier one was available to book. So there are exceptions to your rule. It suited me as it meant I got there earlier.

hotspotuk · 20 Apr 19, 07:44 AM

You should be able to book all your seats ask for the Virgin flight ref number from TC

18 Apr 19, 05:28 PM	#1
	18 Apr 19, 05:28 PM Disneylover1981 Staying in the Castle
Disneylover1981 Staying in the Castle Join Date: Feb 19	Virgin flight booked through Thomas cook Hi everyone. Just wondering if anyone can offer me any insight into my March 2020 trip I booked a package through Thomas cook in August 2018 for March 2020. It was too good a deal to leave there. The flights we were given were virgin flights VS15 and VS16 return. The outbound travel day has now been released but that flight is not available on virgin Atlantic. Only a 10:25 flight and we have been booked on a 13:15 flight. Sorry if I�m not making sense. Found it a bit hard to explain 😂😂 Just wondering if anyone else has experience this? I have tried Thomas cook and they were no help.

18 Apr 19, 05:49 PM	#2
	18 Apr 19, 05:49 PM legallyblonde VIP Dibber ✓Premium Member
legallyblonde VIP Dibber Join Date: Apr 16	They may have just combined the two flights into one as they are not full? Why don�t you call Thomas Cook and ask them? I�m sure it�s fine.

18 Apr 19, 05:53 PM	#4
	18 Apr 19, 05:53 PM legallyblonde VIP Dibber ✓Premium Member
legallyblonde VIP Dibber Join Date: Apr 16	Why don�t you try ringing virgin Atlantic directly?

18 Apr 19, 06:23 PM	#7
	18 Apr 19, 06:23 PM Mr Tom Morrow Imagineer
Mr Tom Morrow Imagineer Join Date: Jul 14 Location: The Tiki Room. theDIBB Guidebook Pages Created: 3	I very much doubt that early flight will stay as the only one of the day. VA tend to like a single flight to be later as it gives them more flexibility ref late arrivals and thus they dont have to rush to turn them around. For this March most of the flights were the VS15 - which we flew on. I lay odds TC haven't even booked your ticket with VA yet. The reason being is that if your return date isn't released yet TC cannot have booked it as they certainly wont pay the 1 way horrendous costs. Early days yet, I wouldn't fret. __________________ "PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976