Question for villa owners

[Floridatilly]

Sorry if this should be in the Coronavirus section. I was not sure where to post it.
Our villa balance is due in a couple of days.
We emailed them last week regarding what they recommend, pay balance, reschedule etc
I imagine they are busy with emails at the moment but when would you expect a response?

I feel like we are in limbo at the moment. I doubt very much everything will go ahead but do we continue to pay balance etc
All this must be a complete headache for villa owners

[fiffio]

You don’t say when your rental is?

Do you have travel insurance?

If you pay the balance now you might not get it back as you paid knowing about possible disruption due to CV.

If you cancel now you can claim the deposit back via travel insurance if the villa owner won’t pay you anything back.

[Gryff]

All depends who you have booked with
We are currently not taking any outstanding balances untill the situation becomes clearer
This is our personal policy I must stress

[Floridatilly]

Originally Posted by fiffio

You don’t say when your rental is?

Do you have travel insurance?

If you pay the balance now you might not get it back as you paid knowing about possible disruption due to CV.

If you cancel now you can claim the deposit back via travel insurance if the villa owner won’t pay you anything back.

See more...

I thought if we paid the balance and it gets cancelled we could claim on insurance?
Thats the impression we have been given from charter travel which our hotel is booked with.

I would like to know the villas owners stance on it but they have not got back to is us.
We have a few days before the balance is due.
Its all very worrying

[Kathleen74]

We are in a similar situation as villa and fly drive balance due at the start of May. Fly drive is BA so if they cancel should get a refund. Villa is private rental so will need to check with the owner- leaving it a few more weeks to see what happens as I know they will be busy sorting out Aoril cancellations. If we cancel with 30 days notice we should get a full refund but going to check with owner. As its school holidays for us, no ability to postpone to later- might be 2021!
Really hoping we can still go on 28th June but prepared my kids for it being cancelled.😥

[Reunion]

Originally Posted by Gryff

All depends who you have booked with
We are currently not taking any outstanding balances untill the situation becomes clearer
This is our personal policy I must stress

See more...

Same for us, either holding fire collecting balances or deferring dates per the guests' preference. But as you say - this is a personal decision.

[Paradise Palms]

I'm the same. Holding fire collecting the balances or deferring dates.

[PerksP]

We are the same as other owners on here. I am not collecting balances until the situation for that guests dates becomes clear.

[vitfa]

I emailed our villa owners 2 weeks ago to get their stance on things as balance due next month - still to hear back - im sure like everyone else they will have alot going on - Im in no position to delay holiday until end of the year or next year

[EssexSue]

Tilly have you checked your insurance just so you know where you stand?
I cannot believe owners are ignoring potential guests at a time like this.