Notices
General Trip Reports Reports that don't fit in to the other categories

Reply
 
Thread Tools Search this Thread Display Modes
Old 20 Feb 08, 01:12 AM  
Link to this Post
#1
AndyJ
Imagineer
 
Join Date: Sep 04

AndyJ's Reviews
Hotel Reviews: 1

theDIBB Guidebook
Pages Created: 16
Day 9 - The Bellagio

The Bellagio

The Bellagio, at 140 for the night, was the most expensive and most anticipated hotel of our trip. We had booked a Lake View Deluxe room, so we could gaze over the fountains, to the Paris and the Eifal tower behind them.

We arrived, got straight to the check-in desk, and were told we had a great Lake View room on the 18th floor. Great! We were then sent off “past the restaurants to the guest elevators.”

We wondered through the gardens, towards some restaurants, past the pool, and figured we were heading in the wrong direction as we could see the hotel looming behind us through some glass ceilings.

Back we went, past the nice restaurants with the nice man playing some nice music on the nice piano, nicely.

We arrived at the lifts, got up to the 18th floor and studied the directions to the various rooms. Our room, 18-604, was not an obvious choice. In fact, it was at least 400 higher than any other room number on that floor.

Mel had the bright idea of trying room 18-064, in case we had a dyslexic check-in clerk. No beans. I grabbed the house phone.

“So, I’m lost on the north wing, looking for room 18-604. Any idea’s please?”
“Oh, sir that’s in the Spa Tower.”
“Ah.”
“Back through the gardens past the pool and you will find your lift there. Have a nice day.”

Which is where we turned round earlier. Cribbers.

So back we went, through the gardens, past the pool, up the lifts at the end of a long corridor and into the room. Finally.

So here is the view from the window of a “Deluxe Lake View Room.”



Which is fine until I zoom out.



Which is pretty far from fine. I get on the phone.

“I haven’t got the room or view I paid for or expected. I have a parking garage and a building site, with a glimmer of lake in the distance.”
“You paid for a partial lake view, sir.”
“No I didn’t, and my eMail confirmation backs me up on that.”
“Well, we don’t have any rooms at the moment.”

*Andy thinks for a moment*

“I’m a member of the press.”
“Well, we do have a room on the 25th floor for you.”
"Is it in the main tower, with a clear complete view of the lake?"
"Yes sir."
“I’ll take it. Thanks.”

Now luckily on our way back to the main tower (through the garden, past the pool... yadda yadda) we decided to check that the keys had been transferred. They hadn’t.

Expectation Management is the phrase often used by Disney Imagineers when describing service. It’s the principal that if you tell someone a table with be 20 minutes, when you know it will be 10, they will be very happy indeed.

So the Bellagio made good in the end. Just a shame I had to lie to get them to do so.

Well, almost.

In order to get this on line, I had to first purchase a network cable for $11.99, and then the Internet Access itself for $11.99 - oh - and I had to crawl under the desk to investigate the faulty wiring in the surge protector.

But but but. Let’s not spoil things further.

Let's start again in Part 2, shall we?

Edited at 01:55 AM.
AndyJ is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 10:25 AM  
Link to this Post
#2
Guest
Guest
 
What a fuss to start with, hope it comes good, cant wait to see some pictures of my favourite hotel. Absolutely love the fountains and the shops are great, bought my first GUCCI bag at Bellagio.
Look forward to the rest Andy.
Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 10:33 AM  
Link to this Post
#3
jolloyd81
Apprentice Imagineer
 
jolloyd81's Avatar
 
Join Date: Apr 06

jolloyd81's Reviews
Restaurant Reviews: 1
Oh what a shame your first dealings with Bellagio werent exactly spot on, but hope you enjoy the rest of your stay. I stayed there last October and had great service, but I did do the $20 trick at check in which got me a great lake view room in the main building.
__________________

May 2012 - Dibb Villa
2010 Oct - Dibb Villa
2008 & 2007 Grand reserve villa/2005 Indian Creek villa/2003 Wyndham I Drive/2001 QIP I Drive
jolloyd81 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 10:33 AM  
Link to this Post
#4
Scotsmomma
Imagineer
 
Scotsmomma's Avatar
 
Join Date: Mar 05

Scotsmomma's Reviews
Hotel Reviews: 3
Ohhhh not the best of starts Andy... lol @ you telling them you're a member of the press... good thinking...
__________________
Scotsmomma is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 10:42 AM  
Link to this Post
#5
Hal
Gloria sic transit mundi.
 
Hal's Avatar
 
Join Date: Mar 04

Hal's Reviews
Hotel Reviews: 1

theDIBB Guidebook
Pages Created: 1
Guidebook Photos: 17
Originally Posted by AndyJ View Post
*Andy thinks for a moment*

Im a member of the press.
ROFLMAO Sheer class - I'll have to remember that one.

Really enjoying your real-time trippy.

__________________
Hal


Owner at Marriott Marbella Beach, Cypress Harbour, & Harbour Lake; and DVC OKW & BLT.


There are only two ways to live your life.
One is as though nothing is a miracle.
The other is as though everything is a miracle.
Hal is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 11:06 AM  
Link to this Post
#6
disney owl
Imagineer
 
disney owl's Avatar
 
Join Date: Nov 02

disney owl's Reviews
Hotel Reviews: 1
Restaurant Reviews: 5
Hope the rest of your stay goes OK
__________________
Sue
June 1996 & 1998 - DLP Camp Davy Crockett
August 2000, Oct 2002, Sept 2008 & Sept 2016- DLP Offsite
June 2001, August 2003,2007 &Sept 2010 - WDW Offsite
June 2005 - DLP Davy Crockett Ranch
disney owl is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 04:55 PM  
Link to this Post
#7
SusieK
Imagineer
 
SusieK's Avatar
 
Join Date: Jun 05

SusieK's Reviews
Hotel Reviews: 1
I loved your view - until you zoomed out! Smart thinking saying you are a member of the press!
__________________
SusieK is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 06:16 PM  
Link to this Post
#8
Guest
Guest
 
Cant wait to see your new room!
Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 07:44 PM  
Link to this Post
#9
Alyson
VIP Dibber
 
Alyson's Avatar
 
Join Date: Aug 03

Alyson's Reviews
Hotel Reviews: 1
Restaurant Reviews: 1
A member of the press! I like it, hope she doesn't ask to see your credentials
Alyson is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 08, 09:21 PM  
Link to this Post
#10
ambersmom
Imagineer
 
ambersmom's Avatar
 
Join Date: Mar 06

ambersmom's Reviews
Hotel Reviews: 2
Fantastic, thats what you call thinking on your feet, well done
__________________


Orl 90, Orl Clwtr 90, Orl 2000, Orl&ST Pt's 2001, Ky West Orl 02, Ftldale Orlando Naples 03, Orl, Clwater 04, Orlando Xmas 04, Miami Ft Myrs Orlando 05, Ftld Orlando 06, Orl 06, Orl Clwter 07 OrlXmas 07 Orlandoctr 08 OrlandoXmas 08 Orl 09 Orl 10 Orl Xmas 10
ambersmom is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 02:32 PM.


Powered by vBulletin - Copyright © 2000 - 2020, Jelsoft Enterprises Ltd.
Latest News
Posted in Airlines
On 3rd August 9:48am
The Civil Aviation Authority (CAA) has conducted a review into airline refund practices during the... Read More »
Posted in Disneyland Paris
On 1st August 1:13pm
With the new Ratatouille ride coming to EPCOT at Walt Disney World, Disney has released... Read More »
Posted in Walt Disney World
On 30th July 9:26am
Disney has not only been welcoming guests back to their theme parks, they have also... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2808
CaxtonFX  $1.2778
Covent Garden FX  $1.2897
FAIRFX  $1.2820
John Lewis  $1.2845
M&S  $1.2616
Post Office  $1.2595
Sainsburys  $1.2768
TESCO  $1.2782
Travelex  $1.2737
Updated: 14:30 11/08/2020
Euro Rates
ASDA  €1.0912
CaxtonFX  €1.0857
Covent Garden FX  €1.0964
FAIRFX  €1.0865
John Lewis  €1.0941
M&S  €1.0742
Post Office  €1.0728
Sainsburys  €1.0885
TESCO  €1.0901
Travelex  €1.0854
Updated: 14:30 11/08/2020

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now