Bed delivery problems... at the end of my tether

[JoJoBell]

We needed a new bed frame so ordered an Ottoman bed frame from Amazon on the Thursday 11th July

On Friday 19th had a delivery of one box of two. I contacted the delivery people. For a whole week I was promised that the other package would come that day.

Last Friday it still hadnt come so rang again to be told they had tried to deliver it but noone was at home. That is absolutely not true as I was waiting in all day

So rang Amazon and requested a refund. I still havent heard anything and it still says on my order it is under investigation

So...

Last Friday once I had cancelled my Amazon order I ordered a a bed frame from Wayfair

Lo and behold on Tuesday only one of two packages was delivered again !

So that is now under investigation !

Both couriers were XPD both delivering to a local TWC parcel collection service depot

So now I have half each of two different beds stuck in my dining room having paid out for two beds

Rang Amazon this morning to be told it could take them another week

Wayfair email says it could take 7 working days before they will reorder and get a new one sent out

So fed up with it all now