Caribbean Beach Resort building works and Old Port Royal closure

[Saldisney18]

Originally Posted by NewtoOrlando

We have 5 nights booked at CBR from 19th August, we we're at AKL but trying to save money, we switched back to CBR and now i'm worried we've done the wrong thing.

Someone please reassure me that we're not going to hate it?! I was well aware of the building work going on, but having just watched that video I'm now worried! We love CBR and had a fab time there last time we visited in 2016 and I adore it there!

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We are there the same time too, have never been before not even to any resort! So am somewhat concerned about our holiday of a lifetime! I have spoken to Virgin today (whom we booked through) and they assured me that our holiday won’t be impacted ... guests that have stayed last year have still reported that it didn’t spoil holiday so I am hopeful ..

[loves2plan]

Originally Posted by jonny_b

We can use any resort pool can’t we? No email back from Disney yet! I just want to know what will be happening so we can factor it in to our plans really

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Yes, you can use any if the pools at CBR - the main pool and all of the smaller pools too

[Disdaydream]

Wow, just catching up with the latest posts and the construction seems to have increased a fair bit!
I knew about the construction when booking so can't complain, but seeing the photos and videos makes it so much more real.
I'm trying to keep a positive attitude, DH who is a builder keeps telling me they will make quick progress now that the groundworks are done ... here's hoping

[DisneyNewbie]

Originally Posted by minnie moomoo

Hi. I am sure I read somewhere in this marathon post that there are two email addresses to reach out to for fast assistance regarding the CBR construction. I need to email someone that knows what they are doing. Ive spoke to cms and they honestly have no idea what they are talking about.

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I would be interested in the addresses too as I don't think the UK phone cm's know what's actually happening.

[Cha cha]

I have this e-mail that some of us used last year:

guest.services@disneyworld.com

The other one I have is DisneyUK e-mail, but this is normally just answered by the Disney UK cm's that take our calls.
😊

[Cha cha]

BTW, this thread may close soon and a new one open as its at 500+ posts.
If it does, I'll post e-mail addresses on new thread, just so that they're in the current thread.
Also maybe the CBR refurb YouTube clip can be copied to the new thread too?
😊

[Cha cha]

Originally Posted by Disdaydream

Wow, just catching up with the latest posts and the construction seems to have increased a fair bit!
I knew about the construction when booking so can't complain, but seeing the photos and videos makes it so much more real.
I'm trying to keep a positive attitude, DH who is a builder keeps telling me they will make quick progress now that the groundworks are done ... here's hoping

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Fingers crossed 😊

[Cha cha]

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