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26 Jan 19, 09:52 AM |
#1
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Apprentice Imagineer
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Disney experience app on iPhone
I can never get this app to work on my iPhone 5, always just cuts out. DH has an Android phone and it works fine for him. Is it just me? I have deleted the app and reloaded it a ton of times - still doesn’t work. This has gone on for months 🤷
Edited at 09:53 AM. |
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26 Jan 19, 09:54 AM |
#2
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Imagineer
Join Date: May 14
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It’s the same on my iPhone, very annoying
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26 Jan 19, 10:01 AM |
#3
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Thread Starter
Apprentice Imagineer
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Not just me then. Really annoying because I am the planner but don’t have the app! Have to use the laptop or the online version on my phone. I like checking the wait times for rides before we go, just to get an idea .. Won’t be doing that this time :/
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I-Drive July 2004. I-Drive Oct/Nov 2006. Southern Dunes May 2010 (married in Florida!). Town Centre June 2011. Southern Dunes August 2012. Hampton Lakes and Carnival Cruise August 2013. Regal Palms 2014. Southern Dunes 2017. Southern Dunes and Hard Rock Hotel May 2018. AKL, POFQ, Wilderness Lodge and Disney Dream2019. Dopey challenge - All Stars stay January 2020. Cabana Bay Sept 2022 |
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26 Jan 19, 10:14 AM |
#4
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Getting Excited
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Is it possibly because it’s an iPhone 5? It works fine on my iPhone 7 and when we went in 2017 it was fine on my iPhone 6, yes it can be glitchy sometimes, but I used it for wait times, booking more fastpasses etc when in the parks. I’m hoping to use it for mobile ordering this summer too. Just a thought.
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26 Jan 19, 12:01 PM |
#5
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Thread Starter
Apprentice Imagineer
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Yes, I think you’re probably right. I don’t fancy getting another phone though, I’m happy with this one. We’ll just have use my husband’s phone because we wanted to use the mobile ordering too
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I-Drive July 2004. I-Drive Oct/Nov 2006. Southern Dunes May 2010 (married in Florida!). Town Centre June 2011. Southern Dunes August 2012. Hampton Lakes and Carnival Cruise August 2013. Regal Palms 2014. Southern Dunes 2017. Southern Dunes and Hard Rock Hotel May 2018. AKL, POFQ, Wilderness Lodge and Disney Dream2019. Dopey challenge - All Stars stay January 2020. Cabana Bay Sept 2022 |
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26 Jan 19, 12:32 PM |
#6
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Imagineer
Join Date: May 17
Location: Sussex
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With the latest MDE update, it no longer works on my iPhone 6. Just sits stalled on the login screen. If I reinstall it, it'll let me log in once but then that's it - stalls next time I open it. Still works just fine on my really cheap Android backup phone though, so clearly an issue with the iOS app. Need to test on a newer iPhone to see if it's an older phone issue but haven't got around to borrowing one yet.
Edited at 12:35 PM. |
26 Jan 19, 01:11 PM |
#7
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Thread Starter
Apprentice Imagineer
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__________________
I-Drive July 2004. I-Drive Oct/Nov 2006. Southern Dunes May 2010 (married in Florida!). Town Centre June 2011. Southern Dunes August 2012. Hampton Lakes and Carnival Cruise August 2013. Regal Palms 2014. Southern Dunes 2017. Southern Dunes and Hard Rock Hotel May 2018. AKL, POFQ, Wilderness Lodge and Disney Dream2019. Dopey challenge - All Stars stay January 2020. Cabana Bay Sept 2022 |
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26 Jan 19, 03:23 PM |
#8
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VIP Dibber
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Just tried on my iPhone X. Same problem.
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Christmas 2018/New Year 2019 (19N) BC - RPR - BC Christmas 2016/New Year 2017 (18N). SF, LA, Disneyland & SD Christmas 2014/New Year 2015 (21N). BWI, Hard Rock, Beach Club April 2012 (21N). New York, Beach Club Christmas 2010/New Year 2011 (15N). Polynesian & AKL |
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26 Jan 19, 03:54 PM |
#9
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Swimming at the All Star Resort
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Works fine on my 6s
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27 Jan 19, 09:51 PM |
#10
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Imagineer
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After the update it works on my phone but not on my ipad! Disney IT at its finest!
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