Car servicing question

[400ixl]

Ok, so the warranty is the Ford warranty.

I would expect additional items to be part of the service in year two over what would have been done in year one.

You need to ask for the breakdown of the service items for year two service and you should see additional items over what is listed in the link I shared on the Motorcraft service which is what you probably had last year.

If you compare the motorcraft link with this paynesgarages/ford...duled-service/ you will see the additional items for year 2 include the pollen filters and brake fluid changes. It is these items that will be making up the price difference and need to be done to maintain the Ford warranty.

Hope this helps explain the price difference.

The other topic of getting it done at the dealers or another garage is still valid and one for you to decide upon. You can go either way and maintain the warranty, provided they use the right parts and cover all of the items required.

[mushumadness]

Mine tops out near £400 for a Hyundai i800

[prugone]

I bought a new Ford Kuga 2.0 diesel in January. During the sales pitch I'm sure I remember a service interval of 20,000 miles mentioned, which would take me 2 years to achieve. After I bought the car I checked the Ford website and for my model the service interval is 'refer to dealer'. What's the big secret? In the end, as I have done in the past, I took out a three year service deal which costs around £22 month over 30 months for 3 services. It might be 'over the top' but I like the advantage of having 'free' full breakdown cover for the following year after each service.

[coggie]

Originally Posted by Mr Tom Morrow

Am I right in saying warranties remain in force even if done by a back street garage as long as the branded parts are used?
Use Unipart ones though for example and it becomes invalidated.

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This is correct...believe the rules/law changed back in the early noughties

[Pino_Spetzberg]

Originally Posted by novocastrian

£300 for an minor ie/oil change service, seriously shop around i get mine, an A4 done at an independent for @£120 even a major service is less that £300!

Mr Tom is correct as usual, any garage can service a car with OEM parts/oil grade and not invalidate the warranty..

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Completely agree about shopping around.
Even within authorised dealer network the costs vary due to promotions and offers.

Whilst the car is new (ish) we like to have the service stamps from a main dealer. The AUDI is on service plan for low mileage use. It only does around 4000 miles annually, if that. The oil itself is VW/AUDI long life oil which is a little dearer than the normal oil because it's supposed to last longer but it gets changed every year anyway.
I know it's a kind of madness, because I'm sure the technicians at AUDI main dealers changing oil will be their trainees learning the job. Even so the main dealer stamps are what we are paying for through the nose.
We usually keep cars until they are run into the ground, once they reach three years or so we take them to our favourite independent.
Everybody takes their cars there, even old Jaguars, and Porsches and all sorts.
Volvo maintenance pricing has changed a lot, it used to be around the same as Ford/Vauxhall/Rover, the new Chinese owners seem determined to charge Mercedes prices, or even higher. Way too pricey.

AUDI fixed menu pricing.

Servicing

Interim Service £295

Major Service £465

Maintenance

MOT £49.99

Front wiper blades £42

Air conditioning service £90

S-Tronic Transmission Oil & Filter change £225

Haldex Oil Change £99

Brake fluid change £65

Brakes (excludes ceramic brakes)

Brake pads (rear) £149

Brake pads (front) £399

Brake pads & discs (rear) £345

Brake pads & discs (front) £885

Unscheduled Maintenance

Investigate an issue with my car £60

[SimonB]

Originally Posted by prugone

I bought a new Ford Kuga 2.0 diesel in January. During the sales pitch I'm sure I remember a service interval of 20,000 miles mentioned, which would take me 2 years to achieve. After I bought the car I checked the Ford website and for my model the service interval is 'refer to dealer'. What's the big secret? In the end, as I have done in the past, I took out a three year service deal which costs around £22 month over 30 months for 3 services. It might be 'over the top' but I like the advantage of having 'free' full breakdown cover for the following year after each service.

See more...

Revisiting the thread as I now have a Kuga 2 litre diesel and the service interval I’ve been given is 1 year/10k miles whichever comes first. On the Ford Kuga owners forums there is huge confusion on what is the actual service requirements and intervals with the consensus is it’s down to date of manufacture.

Like you I’ve bought the service plan and happy with the price and getting Ford dealer stamps which I think retains some value and certainly helped when I traded in my Focus.

Do like driving the Kuga and glad I went for the 2 litre engine.

[UncleLatch]

So, under block exemption you can have the servicing done elsewhere as others have said, the garage must use parts of that are of OE quality and the garage must follow the appropriate manufacturer procedure. The issue is if the vehicle develops a fault which you wish to have repaired under warranty, you must be able to reasonably show that all the above has been followed, and the majority of warranty claims that are rejected (even in a main dealership) are because of a failure of the correct records or service write-up being carried out. As a first option I would negotiate a lower price with the dealer, if not that, make sure the garage you choose is meticulous in its record keeping.