Notices
Guest Services Site Questions, a tech query or just want to test something.

Reply
 
Thread Tools Search this Thread Display Modes
Old 20 Feb 19, 01:26 AM  
Link to this Post
#1
Merryweather
Imagineer
 
Merryweather's Avatar
 
Join Date: Feb 04
MDE and Apple

I have MDE downloaded on both my iPhone and iPad but every time I try to use it the front page appears and then instead of letting me sign in it goes back to the desktop page and I have to delete the app and reinstall it! It usually then works until I come out of 5he app and next time I try I’ve to start all over again! Any suggestions please?
__________________
Merryweather
1996 Dixie Landings; 1998 Holiday Inn; 04 Florida Pines; 06 Doubletrees/AKL; 07 Coronado Springs; 09 Southern Dunes; 12 Lindfields; 14 Disney Magic: 15 Tuscan Hills: 17 POFQ; 19 POFQ
Merryweather is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 19, 12:50 PM  
Link to this Post
#2
sieborg
Swimming at the All Star Resort
 
sieborg's Avatar
 
Join Date: Jan 10
Mobile

What i-phone have you got?
Sometimes older phones (5 or 5C)have problems because the app requires iOS 11.0 and apple no longer update the operating system for these phones which will make the app not work properly on these phones.
It maybe something as simple as your phone needs updating with the latest Apple operating system which you can do manually in the settings.
sieborg is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 20 Feb 19, 11:01 PM  
Link to this Post
#3
Merryweather
Thread Starter
Imagineer
 
Merryweather's Avatar
 
Join Date: Feb 04
Thanks I'll check this out
__________________
Merryweather
1996 Dixie Landings; 1998 Holiday Inn; 04 Florida Pines; 06 Doubletrees/AKL; 07 Coronado Springs; 09 Southern Dunes; 12 Lindfields; 14 Disney Magic: 15 Tuscan Hills: 17 POFQ; 19 POFQ
Merryweather is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 21 Feb 19, 12:06 AM  
Link to this Post
#4
Merryweather
Thread Starter
Imagineer
 
Merryweather's Avatar
 
Join Date: Feb 04
It's an iPhone 5s and the operating system is iOS 12.1.4 - it still doesn't work!
__________________
Merryweather
1996 Dixie Landings; 1998 Holiday Inn; 04 Florida Pines; 06 Doubletrees/AKL; 07 Coronado Springs; 09 Southern Dunes; 12 Lindfields; 14 Disney Magic: 15 Tuscan Hills: 17 POFQ; 19 POFQ
Merryweather is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 24 Feb 19, 08:07 AM  
Link to this Post
#5
Guest
Guest
 
Originally Posted by Merryweather View Post
It's an iPhone 5s and the operating system is iOS 12.1.4 - it still doesn't work!
I have that phone, I am currently on iOS 12.1.2 and MDE works fine. Has it stopped working since you updated to iOS12.1.4?
Click to view Members Trip Plans Add Member to Ignore List
Old 24 Feb 19, 11:45 PM  
Link to this Post
#6
Merryweather
Thread Starter
Imagineer
 
Merryweather's Avatar
 
Join Date: Feb 04
no it seems to have been like this for the last year but I didn't really worry about it until I was starting to plan this year's trip - I'm having the same issue with my ipad! However, I'm going to make an appointment at the apple shop in Glasgow as I have another issue with my phone so I'll ask them!
__________________
Merryweather
1996 Dixie Landings; 1998 Holiday Inn; 04 Florida Pines; 06 Doubletrees/AKL; 07 Coronado Springs; 09 Southern Dunes; 12 Lindfields; 14 Disney Magic: 15 Tuscan Hills: 17 POFQ; 19 POFQ
Merryweather is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 24 Feb 19, 11:55 PM  
Link to this Post
#7
tearling
Excited about Disney
 
Join Date: Sep 15
Mobile

Might be a silly suggestion, but have you tried uninstalling and reinstalling? Sometimes the apps themselves will develop faults.
tearling is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 25 Feb 19, 12:09 AM  
Link to this Post
#8
mental4ever
Excited about Disney
 
mental4ever's Avatar
 
Join Date: Jan 19
Location: Green, green grass
I also had the same problem on my iPads and iPhones but managed to get around this by loading ‘disneyworld.disney.go.com’ and then going into MDE from there. Once you have signed in save this screen by using ‘Added to Homescreen’.
When I use the icon saved and sign in it then goes straight to ‘My Plans’
__________________
OKW 2012
POR & BCV 2013 BWV 2015, 2017 & 2019
Hard Rock & Boardwalk May/June 2022
Universal Aug/Sept 2023.
BWV & Universal Feb & May 2024. BWV Jan 2025.
mental4ever is offline Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 01:30 AM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2354
CaxtonFX  $1.2308
Covent Garden FX  $1.2544
FAIRFX  $1.2350
John Lewis  $1.2380
M&S  $1.2178
Sainsburys  $1.2354
TESCO  $1.2364
Travelex  $1.2353
Updated: 00:30 29/03/2024
Euro Rates
ASDA  €1.1447
CaxtonFX  €1.1410
Covent Garden FX  €1.1515
FAIRFX  €1.1432
John Lewis  €1.1457
M&S  €1.1263
Sainsburys  €1.1440
TESCO  €1.1445
Travelex  €1.1435
Updated: 00:30 29/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X