Sky Prices Rise April

[novocastrian]

Originally Posted by The Duchess

sky have been very good to me. I rang to say couldnt afford prices and the cancellation team slashed my bill. They advised to speak to cancellations not general customer support as they have more power.

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this ^^

we have just had notice ours os going up £2 / month

i will ring them to sya i want to leave & will be passed onto retention's as you say have more clout than customer support

[Lindaelaine]

Originally Posted by novocastrian

this ^^

we have just had notice ours os going up £2 / month

i will ring them to sya i want to leave & will be passed onto retention's as you say have more clout than customer support

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Seems a strange logic putting prices up if they are then going to slash the prices with threats of cancellation where they end up with the customer paying less not more

[WhereIBelong]

Originally Posted by Lindaelaine

Seems a strange logic putting prices up if they are then going to slash the prices with threats of cancellation where they end up with the customer paying less not more

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most customers put up with the increase

they couch it as "only" £2 on family pack, £1 on movies... all separate out... so people go "is that all?"

[novocastrian]

Originally Posted by Lindaelaine

Seems a strange logic putting prices up if they are then going to slash the prices with threats of cancellation where they end up with the customer paying less not more

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i guess they work on the same logic as car insurance renewels, they assume most punters cant be bothered to ring/shop around & just blindly renew/agree to the price rise

[Some Banana]

We have two EE contracts and have had an email about increases. We are with Sky too so will be waiting for that and the dreaded council tax too

[ChrisS]

We deemed Sky too expensive, irrespective of them dangling the carrot, and stick, we cancelled Sky in 2008, Freeview is adequate, currently we don't pay for a TV licence (increase to £150.50 from 1st April) but that may change.

[duchy]

Originally Posted by novocastrian

i guess they work on the same logic as car insurance renewels, they assume most punters cant be bothered to ring/shop around & just blindly renew/agree to the price rise

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It's true, I'm always amazed how many people just let it roll on,I've had to actively coax people to let me put them through to offers when they just let it go. It's a whole different mindset.

[Disney Dreaming]

Right i am on chat i am paying a fortune for the basic package, i have just looked on BT and i can have the full package for less than half.

[duchy]

Originally Posted by Disney Dreaming

Right i am on chat i am paying a fortune for the basic package, i have just looked on BT and i can have the full package for less than half.

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Basic TV is £23 ... what on earth are you paying for ?

[Guest]

Originally Posted by ChrisS

We deemed Sky too expensive, irrespective of them dangling the carrot, and stick, we cancelled Sky in 2008, Freeview is adequate, currently we don't pay for a TV licence (increase to £150.50 from 1st April) but that may change.

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Oooh - Is there a way to avoid paying it? Eg if you are online or streaming. Or is it down to personal circumstances? If so, please ignore the nosiness.