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Old 19 Mar 19, 11:39 PM  
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#21
GezzasGem
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Originally Posted by loves2plan View Post
9 is still a Disney child. They become Disney adults at 10, so it's still not clear what the reasoning is
Oh yes it's 10 isn't it, sorry! I have sent email off to them asking why I am paying for 2 when only 1 having the experience, guess I am hoping the woman who made the booking was either confused by what I asked for or mistaken ..although knowing Disney probably not 🙄😂
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Old 20 Mar 19, 12:08 AM  
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#22
loves2plan
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Originally Posted by GezzasGem View Post
Oh yes it's 10 isn't it, sorry! I have sent email off to them asking why I am paying for 2 when only 1 having the experience, guess I am hoping the woman who made the booking was either confused by what I asked for or mistaken ..although knowing Disney probably not 🙄😂
🤞it works out for you or you get a sensible explanation
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Old 20 Mar 19, 12:11 AM  
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loves2plan
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Originally Posted by Nells77 View Post
It must just be the price regardless of age and costs that for two people if we’ve paid the same
Yes, but Gezzasgem was told she needed to book an adult to accompanying her 7 year old daughter, whereas you weren't told that the your 7 and 9 year olds who are still both Disney children. It would be good to find out why or if she's been misinformed so can get half her money back
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CBR: 18th birthday surprise trip, 21.10 - 4.11.19
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Old 20 Mar 19, 07:52 AM  
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#24
Nells77
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I was just told that an adult needed to be there but didn’t need to be in the water with them.
When you look it’s advertised as $50 pp so they must have got confused and booked for two of you?
Hope you get it sorted
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Old 20 Mar 19, 07:54 AM  
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#25
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And I must have been confused I thought you meant as an adult you’d booked to do it 😁 so had still booked for two of you! I mean which adult doesn’t want mermaid lessons 🧜🏼🙊
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Old 20 Mar 19, 03:38 PM  
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#26
GezzasGem
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Originally Posted by Nells77 View Post
I was just told that an adult needed to be there but didn’t need to be in the water with them.
When you look it’s advertised as $50 pp so they must have got confused and booked for two of you?
Hope you get it sorted
Thanks - did find it weird! Waiting for e-mail, will let you know how I get on 😊
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Old 20 Mar 19, 03:38 PM  
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#27
GezzasGem
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Originally Posted by Nells77 View Post
And I must have been confused I thought you meant as an adult you’d booked to do it 😁 so had still booked for two of you! I mean which adult doesn’t want mermaid lessons 🧜🏼🙊
I can't swim... 🤣🤣🤣🙈
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Old 20 Mar 19, 05:06 PM  
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#28
BellaRae
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Can I ask what number you rung please.
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Old 20 Mar 19, 06:09 PM  
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#29
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Originally Posted by GezzasGem View Post
I can't swim... 🤣🤣🤣🙈
Yes but you could learn to swim like a mermaid 🤣

The number I called was 08001690730 it’s a call centre based in Disney USA so you have to time it to their time. I called at 12.30pm and they were open
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Old 20 Mar 19, 09:33 PM  
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BellaRae
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Thanks. I've booked it for August. Can't wait.
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