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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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26 May 20, 09:43 AM |
#11
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Very Serious Dibber
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26 May 20, 09:51 AM |
#12
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Thread Starter
Apprentice Imagineer
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thank you I keep reading about just pushing for a refund but they are just point blank refusing (they are saying if it was a flight before 15th May then there are different rules so no refund even though they cancelled - not sure the relevance of 15th May). I am holding out for the credit card to be able to get money back and then we can book with a different airline. Their prices seem higher than we paid last year but not like KLM.
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DLP 2013 WDW AOA 2018 WDW POR Easter 2020 (coronavirus cancel ) WDW and Universal August 2022 NY and WDW March 2024 |
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26 May 20, 12:25 PM |
#13
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Imagineer
Join Date: Apr 11
Location: Warwickshire
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Surely under EU regs you can demand the return of your money, not a voucher?
Either that, or request a chargeback from your credit card/bank
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28th Nov to 14th Dec 2020 Villa Formosa Gardens, flights Virgin Upper Class (perhaps) 24th Nov to 8th Dec 2018 Villa Formosa Gardens, Flights BA/Aer Lingus 20th August 2016 to 3rd September 2016, |
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26 May 20, 12:46 PM |
#14
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Thread Starter
Apprentice Imagineer
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yes, i've spoken to KLM several times and they point blank refuse a refund. I am currently going down the chargeback route but barclay card are yet to deal with the claim due to the backlog (I logged a claim in April). The predicament comes if I happen to find a flight that's priced right...i'll have to decide whether to book and hope the claim is successful or hold on and hope the price doesn't change much x
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DLP 2013 WDW AOA 2018 WDW POR Easter 2020 (coronavirus cancel ) WDW and Universal August 2022 NY and WDW March 2024 |
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26 May 20, 01:32 PM |
#15
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VIP Dibber
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26 May 20, 02:35 PM |
#16
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Thread Starter
Apprentice Imagineer
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Thank you - no unfortunately doesn't cover pandemics so just relying on chargeback or failing that KLM not asking for absurd airfare costs nd then I woudn't mind rebooking. I was thinking I might change the date to the feb school hols and take my children out of school for 1 week but my sister (who we are going with) just reminded me that next year her son has alevels so can't take him out so looks like we are defintely restricted to the hols x
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DLP 2013 WDW AOA 2018 WDW POR Easter 2020 (coronavirus cancel ) WDW and Universal August 2022 NY and WDW March 2024 |
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